I am Ezel Suyman, a Certified Guest Service Professional with 8 years of hotel sales and hands-on hospitality experience. I excel at building client relationships, managing accounts, and negotiating contracts to drive revenue growth, consistently delivering personalized solutions that strengthen the hotel’s brand. My background includes a food attendant internship and culinary training during college, and I am proficient in sales forecasting, competitive analysis, and teamwork to exceed targets and enhance client satisfaction.

EZEL SUYMAN

I am Ezel Suyman, a Certified Guest Service Professional with 8 years of hotel sales and hands-on hospitality experience. I excel at building client relationships, managing accounts, and negotiating contracts to drive revenue growth, consistently delivering personalized solutions that strengthen the hotel’s brand. My background includes a food attendant internship and culinary training during college, and I am proficient in sales forecasting, competitive analysis, and teamwork to exceed targets and enhance client satisfaction.

Available to hire

I am Ezel Suyman, a Certified Guest Service Professional with 8 years of hotel sales and hands-on hospitality experience. I excel at building client relationships, managing accounts, and negotiating contracts to drive revenue growth, consistently delivering personalized solutions that strengthen the hotel’s brand.

My background includes a food attendant internship and culinary training during college, and I am proficient in sales forecasting, competitive analysis, and teamwork to exceed targets and enhance client satisfaction.

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Work Experience

Senior Sales Manager at Discovery Samal - Philippines
September 1, 2025 - October 21, 2025
Develop and implement sales strategies to achieve or exceed revenue targets for rooms, meetings, banquets, and other services. Analyze market trends, competitor performance, and customer feedback to refine strategies. Collaborate with the Director of Sales and Marketing to align with overall hotel goals.
Sales Manager at BAI Hotel - Philippines
December 1, 2024 - October 21, 2025
Develop and implement strategic sales plans to achieve revenue targets for rooms, events, and banquet services. Build and maintain strong relationships with corporate clients, travel agencies, and event planners to maximize sales opportunities. Conduct market analysis to identify potential business opportunities and competitive trends.
Sales Account Manager at BAI Hotel – Philippines
January 1, 2021 - October 21, 2025
Manage a portfolio of key corporate, group, and individual accounts to drive revenue growth and meet sales targets. Develop and maintain long-term client relationships to ensure repeat business and client satisfaction. Conduct regular client meetings, presentations, and hotel site inspections to showcase property features and offerings.
Conference & Event Coordinator at BAI Hotel – Philippines
May 1, 2019 - October 21, 2025
Plan, organize, and execute events, including weddings, corporate meetings, conferences, and social gatherings, ensuring client satisfaction and seamless operations. Collaborate with clients to understand their event requirements, preferences, and budget to deliver tailored solutions.

Education

Digital Marketing Communications at St. Lawrence College
January 11, 2030 - October 21, 2025
Bachelor of Science in Hospitality & Restaurant Management at MSU - Iligan Institute of Technology
January 11, 2030 - October 21, 2025

Qualifications

Certified Guest Service Professional
January 11, 2030 - October 21, 2025

Industry Experience

Travel & Hospitality