Hi, I’m Anastasia Marinaki, a hospitality and customer-service professional based in Chania, Greece. I’ve developed hands-on experience in reception, reservations, and front-office operations, always bringing a friendly, proactive mindset, strong teamwork, and a commitment to delivering excellent guest experiences. I’m adept at coordinating with teams, managing inquiries, and resolving issues with courtesy and efficiency. I’m seeking opportunities in dynamic hospitality or service-oriented roles where I can apply my organizational skills, adaptability, and communication abilities to support guests and colleagues alike.

Anastasia Marinaki

Hi, I’m Anastasia Marinaki, a hospitality and customer-service professional based in Chania, Greece. I’ve developed hands-on experience in reception, reservations, and front-office operations, always bringing a friendly, proactive mindset, strong teamwork, and a commitment to delivering excellent guest experiences. I’m adept at coordinating with teams, managing inquiries, and resolving issues with courtesy and efficiency. I’m seeking opportunities in dynamic hospitality or service-oriented roles where I can apply my organizational skills, adaptability, and communication abilities to support guests and colleagues alike.

Available to hire

Hi, I’m Anastasia Marinaki, a hospitality and customer-service professional based in Chania, Greece. I’ve developed hands-on experience in reception, reservations, and front-office operations, always bringing a friendly, proactive mindset, strong teamwork, and a commitment to delivering excellent guest experiences. I’m adept at coordinating with teams, managing inquiries, and resolving issues with courtesy and efficiency.

I’m seeking opportunities in dynamic hospitality or service-oriented roles where I can apply my organizational skills, adaptability, and communication abilities to support guests and colleagues alike.

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Language

Greek, Modern
Fluent
English
Advanced
French
Beginner

Work Experience

Receptionist at Civitel Akali Hotel
March 2, 2022 - Present
Hotel reservation system: Opera Hospitality & Pylon Hospitality Primal-res & Web hotelier; Customer service and call centre; Assistant to reservation department; Booking of excursions - car rentals - other services; Resolving problems and complaints
Saleswoman / Barista at AVRA Mini market cafe
March 1, 2025 - October 21, 2025
Customer service; Brewing coffee and preparing snacks; Cash desk management
Barista / Technical support at Bits and Bytes e-sports cafe
March 1, 2022 - October 21, 2025
Customer service; Transactions with suppliers; Handling of computer program; Resolving technical problems; Brewing coffee and preparing snacks
Waitress / Receptionist at Panorama hotel
October 1, 2019 - October 21, 2025
Customer service in the main restaurant and pool bar; Brewing coffee and preparing snacks
Receptionist - Internship at Panorama hotel (Praktiki Askisi)
October 1, 2018 - October 21, 2025
Customer service; Booking of excursions - car rentals; Hotel reservation program: Alexandros Front Office

Education

General Lyceum (Secondary Education) at 1st General Lyceum of Chania
September 1, 2014 - June 30, 2017
Executive of Administration and Economy in Tourism at Public Institute of Vocational Training, Chania
October 1, 2017 - June 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment