Available to hire
Hi, I’m Anastasia Marinaki, a hospitality and customer-service professional based in Chania, Greece. I’ve developed hands-on experience in reception, reservations, and front-office operations, always bringing a friendly, proactive mindset, strong teamwork, and a commitment to delivering excellent guest experiences. I’m adept at coordinating with teams, managing inquiries, and resolving issues with courtesy and efficiency.
I’m seeking opportunities in dynamic hospitality or service-oriented roles where I can apply my organizational skills, adaptability, and communication abilities to support guests and colleagues alike.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
Greek, Modern
Fluent
English
Advanced
French
Beginner
Work Experience
Receptionist at Civitel Akali Hotel
March 2, 2022 - PresentHotel reservation system: Opera Hospitality & Pylon Hospitality Primal-res & Web hotelier; Customer service and call centre; Assistant to reservation department; Booking of excursions - car rentals - other services; Resolving problems and complaints
Saleswoman / Barista at AVRA Mini market cafe
March 1, 2025 - October 21, 2025Customer service; Brewing coffee and preparing snacks; Cash desk management
Barista / Technical support at Bits and Bytes e-sports cafe
March 1, 2022 - October 21, 2025Customer service; Transactions with suppliers; Handling of computer program; Resolving technical problems; Brewing coffee and preparing snacks
Waitress / Receptionist at Panorama hotel
October 1, 2019 - October 21, 2025Customer service in the main restaurant and pool bar; Brewing coffee and preparing snacks
Receptionist - Internship at Panorama hotel (Praktiki Askisi)
October 1, 2018 - October 21, 2025Customer service; Booking of excursions - car rentals; Hotel reservation program: Alexandros Front Office
Education
General Lyceum (Secondary Education) at 1st General Lyceum of Chania
September 1, 2014 - June 30, 2017Executive of Administration and Economy in Tourism at Public Institute of Vocational Training, Chania
October 1, 2017 - June 1, 2019Qualifications
Industry Experience
Travel & Hospitality, Retail, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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