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Josephine Ekene Amaechi

Available to hire

I am a creative and detail-oriented Email Marketing Specialist with hands-on experience in CRM systems, copywriting, and customer communication.

About

I am a creative and detail-oriented Email Marketing Specialist with hands-on experience in CRM systems, copywriting, and customer communication. I design, launch, and analyze targeted email campaigns using Mailchimp, HubSpot, and ActiveCampaign, with a strong focus on audience segmentation, personalization, and data-driven optimization.

Fluent in English and French, with intermediate German (B1), I thrive in collaborative environments and enjoy partnering with marketing and design teams to craft compelling content that drives engagement and measurable results. I value organization, attention to detail, and independence, and I am passionate about delivering high-quality marketing communication that resonates with diverse audiences.

  • 7 years' experience
  • Joined October 2025

Languages

  • EnglishFluent
  • FrenchFluent
  • GermanAdvanced

Industry experience

  • Retail
  • Professional Services
  • Media & Entertainment
  • Software & Internet
  • Education

Work experience

Sales Representative · Retail StoreNov 2024 – Oct 2025 · 1 yr

Developed and executed customer communication strategies via email and in-person follow-ups. Created promotional email templates to announce new products and special offers. Analyzed engagement data to optimize outreach effectiveness and drive conversions. Collaborated with marketing and design teams to improve campaign visuals and messaging. Maintained CRM databases to track customer interactions and ensure accurate reporting.

Customer Support Specialist · First BankDec 2019 – Oct 2025 · 5 yrs 11 mos

Handled email and phone communication with clients, ensuring professional and timely responses. Updated CRM data regularly to monitor client preferences and engagement history. Drafted clear, persuasive email content for service updates and feedback collection. Supported the marketing team with insights on customer needs and service trends.

French Language Instructor · Alliance FrançaiseMar 2018 – Oct 2025 · 7 yrs 8 mos

Prepared written content and newsletters to promote language programs and cultural events. Built strong communication and writing skills adaptable for diverse audiences. Managed communication with students and the public, ensuring consistent brand tone.

Education

Bachelor’s Degree · Imo State University2030 – 2025

Certifications and awards

IT Support Trainee2030 – 2025

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