Available to hire
I am a Creative and detail-oriented Email Developer with 4+ years of experience in designing and coding responsive email templates, executing dynamic campaigns, and integrating automation tools to boost user engagement. I’ve built scalable solutions with Adobe Marketo, Salesforce Marketing Cloud, and Knak to streamline production and improve performance across enterprise campaigns.
I excel at A/B testing, deliverability optimization, and cross-platform QA to ensure consistency across devices and email clients. I enjoy collaborating with marketing and product teams to align design with campaign goals, driving higher ROI and better customer retention. With a strong foundation in web development, analytics, and marketing automation strategy, I translate data into actionable optimizations that uplift results.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Marketing Automation Specialist at JPMorgan Chase, USA
January 1, 2025 - PresentEngineered 150+ mobile-responsive, ADA-compliant email templates using HTML, CSS, and MJML; achieved a 35% increase in open rate and a 28% reduction in bounce rate across enterprise campaigns. Automated multi-step journeys via Salesforce Marketing Cloud Journey Builder and AMPscript, delivering a 40% uplift in user engagement and 25% higher lead conversions. Reduced deployment time by 50% with Knak modular components, enabling faster self-serve campaign launches. Resolved 95% of rendering issues across 30+ clients using Email on Acid, improving cross-platform consistency. Integrated CRM data with Marketing Cloud to launch trigger-based emails, boosting re-engagement by 60% and retention by 20%. Applied dark mode optimization to maintain readability across light/dark themes.
Email Developer at Magna Infotech
August 1, 2023 - October 21, 2025Implemented automated multi-channel marketing campaigns using Adobe Marketo and Salesforce Marketing Cloud, resulting in a 15% increase in customer engagement across key digital touchpoints. Streamlined lead management workflows with Marketo Smart Campaigns and Triggers, increasing operational efficiency by 25%. Developed dynamic audience segmentation, driving an 18% boost in campaign conversions. Conducted A/B and multivariate tests, yielding a 32% higher CTR and 20% lift in conversions. Implemented WCAG 2.1 accessibility in templates, ensuring 100% compliance and expanding reach to 20K+ users. Optimized deliverability with SPF, DKIM, DMARC and list cleansing, achieving 99.2% inbox placement and 20% bounce reduction. Ensured CAN-SPAM compliance and supported omnichannel and 1:1 marketing campaigns. Configured Marketo Engage with lead scoring, lifecycle campaigns, data governance, and Salesforce integrations to support global demand generation and attribution. Built scalable nurture, r
Marketing Automation Specialist at JPMorgan Chase
January 1, 2025 - PresentEngineered 150+ mobile-responsive, ADA-compliant email templates using HTML, CSS, MJML; automated and personal multi-step email journeys via Salesforce Marketing Cloud’s Journey Builder and AMPscript, resulting in a 40% uplift in user engagement and a 25% increase in lead conversions. Reduced email deployment time by 50% by implementing Knak’s modular components. Identified and resolved rendering issues across 30+ email clients and devices, significantly enhancing cross-platform consistency. Integrated CRM data with Marketing Cloud to enable trigger-based emails, boosting re-engagement and improving retention. Applied Dark Mode optimization to maintain brand readability in light/dark themes.
Email Developer at Magna Infotech
August 1, 2023 - October 21, 2025Implemented automated multi-channel marketing campaigns using Adobe Marketo and Salesforce Marketing Cloud, resulting in a 15% increase in customer engagement across key digital touchpoints. Streamlined lead management workflows with Marketo Smart Campaigns and Triggers, increasing operational efficiency by 25%. Developed dynamic audience segmentation based on behavioral analytics, demographics, and engagement history, driving an 18% boost in campaign conversions. Conducted A/B and multivariate tests on subject lines, CTAs, and content blocks, yielding a 32% higher CTR and 20% lift in conversions. Implemented WCAG 2.1 accessibility features, achieving 100% compliance and expanding reach to 20K+ users. Optimized deliverability with SPF, DKIM, and DMARC protocols and cleansing of outdated lists, achieving a 99.2% inbox placement rate and 20% reduction in bounce rates. Ensured CAN-SPAM compliance and built scalable omnichannel campaigns with 1:1 messaging while maintaining GDPR, CASL, and
Education
Master's in Computer Science at Bowling Green State University
August 1, 2023 - May 1, 2025Masters in Computer Science at Bowling Green State University
August 1, 2023 - May 1, 2025Qualifications
Adobe Certified Expert - Marketo Engage Business Practitioner
January 1, 2021 - October 21, 2025Adobe Certified Professional - Marketo Engage Business Practitioner
January 1, 2021 - October 21, 2025Web Design for Everybody
January 11, 2030 - October 21, 2025Python for Everybody
January 11, 2030 - October 21, 2025Adobe Certified Expert - Marketo Engage Business Practitioner
January 1, 2021 - October 21, 2025Adobe Certified Professional - Marketo Engage Business Practitioner
January 1, 2021 - October 21, 2025Web Design for Everybody
January 11, 2030 - October 21, 2025Python for Everybody
January 11, 2030 - October 21, 2025Industry Experience
Financial Services, Software & Internet, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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