I'm Eoin O'Toole, a Dublin-based creative professional with a background in audio/visual production, graphic design, and QA in financial services. In my recent role at Accenture / Hays Connect (Remote), I managed diverse account closures in Ireland and ensured security and quality across processes, while reviewing work from previous agents to uphold high QA standards. As a musician and producer, I work with Pro Tools and Ableton and Reaper to craft sound design, record Foley, and bring technical precision to storytelling across media projects. I’m passionate about connecting audio and visuals to create immersive experiences.

Eoin O'Toole

I'm Eoin O'Toole, a Dublin-based creative professional with a background in audio/visual production, graphic design, and QA in financial services. In my recent role at Accenture / Hays Connect (Remote), I managed diverse account closures in Ireland and ensured security and quality across processes, while reviewing work from previous agents to uphold high QA standards. As a musician and producer, I work with Pro Tools and Ableton and Reaper to craft sound design, record Foley, and bring technical precision to storytelling across media projects. I’m passionate about connecting audio and visuals to create immersive experiences.

Available to hire

I’m Eoin O’Toole, a Dublin-based creative professional with a background in audio/visual production, graphic design, and QA in financial services. In my recent role at Accenture / Hays Connect (Remote), I managed diverse account closures in Ireland and ensured security and quality across processes, while reviewing work from previous agents to uphold high QA standards.

As a musician and producer, I work with Pro Tools and Ableton and Reaper to craft sound design, record Foley, and bring technical precision to storytelling across media projects. I’m passionate about connecting audio and visuals to create immersive experiences.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Financial Agent / Quality Assurance Analyst at Accenture / Hays Connect (Remote)
August 1, 2023 - October 21, 2025
Managed diverse account closures in Ireland, addressing issues including negative interest rates and overseeing various types of accounts. Assisted customers in secure fund transfers to new beneficiary accounts by conducting security checks and facilitating communication. Ensured industry best practices by meticulously reviewing previous agents' work and maintaining high standards in the Quality Assurance team. Proficient in account closure procedures, demonstrating strong organization and exceptional customer service while handling account checks and fees.
Financial Agent / Quality Assurance Analyst at Accenture / Hays Connect (Remote)
August 1, 2023 - August 1, 2023
Managed diverse account closures in Ireland, addressing issues including negative interest rates and overseeing various types of accounts. Assisted customers in secure fund transfers to new beneficiary accounts by conducting security checks and facilitating communication. Ensured industry best practices by meticulously reviewing previous agents' work and maintaining high standards in the Quality Assurance team. Proficient in account closure procedures, demonstrating strong organization and exceptional customer service while handling account checks and fees.

Education

Bachelor of Media Production and Digital Arts (First Degree Honours) at Technological University Dublin
January 11, 2030 - October 21, 2025
Advanced Music Production with Pro Tools at Pulse College, Windmill Lane
January 11, 2030 - October 21, 2025
Beginners Certificate in Audio Recording and Production at Pulse College, Windmill Lane
January 11, 2030 - October 21, 2025
Bachelor of Media Production and Digital Arts (First Degree Honours) at Technological University Dublin
January 11, 2030 - November 26, 2025

Qualifications

Audio Award for Excellence in Sound Design
January 11, 2030 - October 21, 2025

Industry Experience

Financial Services, Media & Entertainment, Professional Services, Software & Internet