Led design and deployment of an AI-powered agent for automating customer support using LLMs (LLama, OpenAI). Implemented real-time voice via TTS/STT pipelines (ElevenLabs, Deepgram, Whisper API, LiveKit). Built scalable, secure multi-channel agent with low latency and high concurrency. Collaborated across teams to deploy scalable AI solutions and automate routing of operational tasks.

Lead Software Engineer at Afiniti Remote, UAE

September 1, 2025 - October 22, 2025

Led a team in designing scalable software architectures with Python, C++, and JavaScript; accelerated feature delivery and improved system reliability by 50%. Managed ERP systems (SAP & JD Edwards) supporting 5,000+ users; optimized CI/CD pipelines reducing release cycles by ~40%. Built scalable architectures, drove cross-functional AI initiatives, and oversaw ERP module integrations and troubleshooting.

Senior Software Engineer at Afiniti Remote, UAE

January 31, 2025 - October 22, 2025

Full-stack development across Python, C++, and JavaScript; designed modular, reusable front-end and back-end services; built microservices and integrated APIs. Led debugging and performance tuning to deliver production-ready software within deadlines.

Software Engineer at Quest Lab Islamabad, Pakistan

June 1, 2020 - October 22, 2025

Developed UAV Ground Control Station (GCS) using Java, Cesium JS, and JCEF for map rendering; MAVLink for communication; JavaFX UI. Built Flight Dynamics Simulator (JSBSim/FlightGear in C++) and a C++ code-coverage tool. Implemented a Node.js signal processing tool (Electron.js, Plotly.js, D3.js) for spectra visualization; GIS overlays using OpenGL and shaders for real-time aviation visualization. Created MISRA-compliant QCAT tool and time/space-partitioned RTOS work with Pike OS.