Available to hire
I am Maria Sindhuri Mettu, a certified Salesforce Developer and Administrator with 8+ years of hands-on experience delivering end-to-end CRM solutions across Sales Cloud, Service Cloud, Community Cloud, Experience Cloud, and OmniStudio. I design scalable, efficient systems using Apex, LWC, Flows, and CPQ & Billing to support enterprise-grade Salesforce implementations. I thrive in fast-paced environments, collaborating with cross-functional teams to translate business needs into robust technology solutions.
I specialize in integrating Salesforce with external platforms (SAP, Oracle EBS, FactSet, HubSpot, FinancialForce, AWS, Azure, Heroku), building REST/SOAP APIs, and optimizing asynchronous processing with Batch, Queueable, and Platform Events. I also implement secure data governance, DevOps pipelines (DX, Copado, Git), and user-centric interfaces with Experience Cloud, Einstein Analytics, and CPQ. I am passionate about innovation, AI-driven solutions, and continuous learning.
Experience Level
Language
English
Fluent
Work Experience
Salesforce Developer & Administrator at Voya Investment Management
June 1, 2023 - PresentDesigned and implemented scalable Salesforce solutions across Sales Cloud, Service Cloud, Community Cloud, and Experience Cloud. Customized standard and custom objects, page layouts, record types, and Lightning pages to optimize investment workflows and client engagement. Implemented backend logic with Apex Triggers, Batch Apex, Queueable and Scheduled Jobs, and Email Services to support transaction processing and compliance monitoring. Built and optimized Lightning Web Components (LWC), Aura Components, and Visualforce pages; created complex approval workflows, Process Builder automations, Flow-based processes, and Einstein Bots to improve onboarding and reporting. Integrated Salesforce with external systems (e.g., SAP, Bloomberg, FactSet, Morningstar) via REST/SOAP callouts, enabling real-time data delivery while respecting governor limits. Configured security models (profiles, permissions, roles, FLS, field encryption) and audit trails to meet FINRA/SOX/SEC requirements. Designed CR
Salesforce Developer & Administrator at Cummins Inc.
April 1, 2023 - October 22, 2025Designed and customized Salesforce solutions to optimize internal supply chain and vendor management by building custom Apex controllers, Visualforce pages, and Lightning components, improving data visibility and user interaction across departments. Developed Apex triggers, batch jobs, future/queueable methods, and test classes to handle large-scale asynchronous processing for inventory updates, order fulfillment, and automated alerts. Configured Salesforce Service Cloud features, including case management, entitlement processes, and knowledge base integration, to enhance customer support workflows and reduce resolution times. Built robust integration solutions connecting Salesforce with ERP systems such as SAP using REST APIs, middleware platforms, and Apex callouts, enabling seamless data exchange and real-time synchronization. Implemented Salesforce Communities for partner/vendor collaboration with secure access, branding, and page customization based on client-specific needs. Colla
Salesforce Developer & Administrator at Verily
January 1, 2022 - October 22, 2025Designed and implemented custom Salesforce solutions tailored for healthcare research workflows using Lightning Experience, Visualforce, Apex Classes, and REST APIs to manage patient data, study enrollments, and trial tracking with HIPAA-compliant security. Developed Apex Triggers, Batch Apex, Schedulable Apex, and Queueable jobs to automate large-scale data synchronization with lab systems, IoT devices, and third-party clinical applications. Built and deployed custom Lightning pages and reusable components, delivering intuitive and responsive user experiences for researchers and clinicians across desktop and mobile platforms. Customized Salesforce Health Cloud features including care plans, patient timelines, and care teams to streamline care coordination. Worked with Schema Builder, Custom Settings, Custom Metadata Types, Static Resources, Debug Logs, and System Logs for scalable configuration. Integrated Salesforce with external cloud platforms and data lakes using MuleSoft, Apex Ca
Salesforce Developer & Administrator at Anthem Inc.
January 1, 2019 - October 22, 2025Designed and developed scalable Salesforce solutions on Sales Cloud, Service Cloud, and Community Cloud, focusing on custom object development, Lightning App Builder, Validation Rules, Record Types, and dynamic Page Layouts to streamline provider and member engagement. Engineered Apex triggers, Batch Apex, and Scheduled Jobs to automate sensitive business processes such as claims escalation and enrollment lifecycle. Built Lightning Web Components and reusable UI blocks across desktop and mobile platforms. Configured and customized Vlocity OmniStudio tools—OmniScripts, DataRaptors, Integration Procedures, and FlexCards—to deliver streamlined service flows for complex healthcare transactions. Integrated with third-party platforms like Oracle EBS, Azure services, and Heroku using RESTful and SOAP APIs to automate eligibility verification, benefits tracking, and appointment scheduling. Managed DevOps pipelines with Git, Jenkins, Change Sets, and ANT; performed sandbox refreshes and dep
Education
Master of Business Administration at JNTU, INDIA
January 11, 2030 - January 1, 2017Bachelor in Computer Science and Technology at OSMANIA UNIVERSITY, INDIA
January 11, 2030 - January 1, 2013Qualifications
Salesforce Certified Developer and Administrator
January 11, 2030 - October 22, 2025Industry Experience
Software & Internet, Financial Services, Healthcare, Professional Services
Experience Level
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