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Hi there! I’m Donna Nicholson, a community and social media specialist with a track record of growing engaged online communities for gaming brands. I specialize in copywriting, content strategy, and cross-functional collaboration with engineering and product teams to deliver platform-optimized content that resonates with players and fans. From moderating and supporting global communities to driving engagement through targeted social content and events, I’ve powered 24/7 community management, wrote weekly analytics, and built scalable processes. I’m excited by opportunities to shape vibrant communities and tell compelling brand stories across social channels and forums.…Hi there! I’m Donna Nicholson, a community and social media specialist with a track record of growing engaged online communities for gaming brands. I specialize in copywriting, content strategy, and cross-functional collaboration with engineering and product teams to deliver platform-optimized content that resonates with players and fans. From moderating and supporting global communities to driving engagement through targeted social content and events, I’ve powered 24/7 community management, wrote weekly analytics, and built scalable processes. I’m excited by opportunities to shape vibrant communities and tell compelling brand stories across social channels and forums.

Donna Nicholson

Social Media Manager, Community Manager, Copywriter, +2

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Hi there! I’m Donna Nicholson, a community and social media specialist with a track record of growing engaged online communities for gaming brands. I specialize in copywriting, content strategy, and cross-functional collaboration with engineering and product teams to deliver platform-optimized content that resonates with players and fans. From moderating and supporting global communities to driving engagement through targeted social content and events, I’ve powered 24/7 community management, wrote weekly analytics, and built scalable processes. I’m excited by opportunities to shape vibrant communities and tell compelling brand stories across social channels and forums.…Hi there! I’m Donna Nicholson, a community and social media specialist with a track record of growing engaged online communities for gaming brands. I specialize in copywriting, content strategy, and cross-functional collaboration with engineering and product teams to deliver platform-optimized content that resonates with players and fans. From moderating and supporting global communities to driving engagement through targeted social content and events, I’ve powered 24/7 community management, wrote weekly analytics, and built scalable processes. I’m excited by opportunities to shape vibrant communities and tell compelling brand stories across social channels and forums.

Available to hire

Hi there! I’m Donna Nicholson, a community and social media specialist with a track record of growing engaged online communities for gaming brands. I specialize in copywriting, content strategy, and cross-functional collaboration with engineering and product teams to deliver platform-optimized content that resonates with players and fans.

From moderating and supporting global communities to driving engagement through targeted social content and events, I’ve powered 24/7 community management, wrote weekly analytics, and built scalable processes. I’m excited by opportunities to shape vibrant communities and tell compelling brand stories across social channels and forums.

Skills

Copywriting

Social Media Design

Experience Level

Copywriting

Expert

Social Media Design

Expert

Language

English

Fluent

Work Experience

Community Engagement Manager at Reddit, Inc

March 1, 2025 - October 24, 2025

Answered moderator questions regarding community engagement, conflict resolution, moderation tools, and aided moderators in day-to-day tasks; led global moderation support for France, Brazil, and Germany; implemented a peer-to-peer recognition program for Reddit moderators; wrote and published information in Reddit’s ModSupport subreddit to increase brand awareness and engagement.

Social Media Specialist at Zynga

December 31, 2018 - October 24, 2025

Created and executed social media campaigns, coordinated cross-promotional activities, and maintained multi-channel calendars; drove engagement through platform-optimized content and events; collaborated with art and video teams; produced copy for Facebook, Twitter, and Instagram; supported influencer partnerships and community activations (e.g., Word with Friends).

Community Manager at GREE, International

July 31, 2015 - October 24, 2025

Managed five game communities and implemented the first pre-launch engagement guidelines; recruited, trained, and supervised volunteer moderators; created and managed community calendars; fostered partnerships and engagement across communities.