Available to hire
I’m Mary Lewens, an enthusiastic, hardworking and assertive team player with an eye for detail. I also have excellent people, communication and organizational skills. I have 20 years of experience within editorial for digital and print, with roles including editor, sub-editor, content manager, UX writer, copywriter and proofreader. I pivoted to Content Design for the public sector three years ago.
Over my career I’ve delivered editorial and UX-focused solutions across both digital and print channels, collaborating with product, design and development teams to improve findability, accessibility and user outcomes. I’m passionate about clear writing and user-centered design, and I enjoy mentoring junior editors and coordinating cross-functional work streams.
Work Experience
Content Designer at Atos
August 15, 2022 - July 18, 2025Designed and iterated a DEFRA service to help UK businesses manage new recycling obligations ahead of a legislative change. Delivered HMRC’s trader payment reporting service from public beta to production, passing GDS assessment and removing the beta banner. Iterated service landing pages and key reporting steps. Designed and iterated email notifications, landing pages and key reporting steps to alert users to reporting deadlines and consequences. Delivered HMRC’s https://www.uktradeinfo.com from public beta to production, passing GDS assessment and removing the beta banner. Iterated to improve findability and accessibility with a new menu, including a new help hub, footer and readability throughout.
Freelance writer/sub-editor & writer at Self-employed
January 3, 2022 - July 29, 2022Wrote and sub-edited content for various publications and projects; contributed to end-to-end editorial tasks and content management for digital channels.
Content Editor at Sky
December 3, 2007 - March 31, 2021• Delivering and optimising new, responsive journeys with UX and developer squads over a sustained period of re-platforming, using Contentstack since 2018.
• Pages include https://www.sky.com/watch and https://www.sky.com/shop/tv/cinema.
• Project managing and creating content for several new propositions end to end, from Sky Q and Netflix to BT Sport and Disney+.
• Prospect TV conversion increased by 14% from 2019 to 2020; Digital share of existing customers sales increased from 20% in 2020 to 35% in 2021 after the launch of a dedicated customer hub.
• Working on several relaunches of the site and micro sites during my time in the team using OpenCms.
• Planning, writing, editing and updating TV, Box Sets and cinema highlights pages.
• Managing channel launches and rebrand updates over several years.
• Training/mentoring new and junior editors.
• Delivering and optimising new, responsive journeys with UX and developer squads over a sustained period of re-platforming, using Contentstack since 2018. Pages include https://www.sky.com/watch and https://www.sky.com/shop/tv/cinema.
• Project managing and creating content for several new propositions end -to-end, from Sky Q and Netflix to BT Sport and Disney+.
• Prospect TV conversion increased by 14% from 2019 to 2020; Digital share of existing customers sales increased from 20% in 2020 to 35% in 2021 after the launch of a dedicated customer hub.
• Working on several relaunches of the site and micro sites during my time in the team using OpenCms.
• Planning, writing, editing and updating TV, Box Sets and cinema highlights pages.
• Managing channel launches and rebrand updates over several years.
• Training/mentoring new and junior editors.
Freelance print and online sub editor and writer at Various
June 4, 2001 - November 30, 2007• Wrote, edited and produced listings feeds for national outlets and Sky platforms; managed deadlines and collaborated with production teams.
Web Writer at Guinness World Records
May 1, 2001 - May 1, 2001Wrote stories for the website launch, liaised with researchers and picture desk; interviewed international record holders and produced web pages.
Web Writer at Comic Relief
July 1, 2006 - July 1, 2006Seasonal/part-time web writing and content updates; supported online campaigns and updates.
Content Editor at Sky
March 1, 2021 - March 1, 2021Delivered and iterated new, responsive sales journeys with UX and development teams during a period of re-platforming. Wrote/edited copy for end-to-end sales propositions and campaigns. Responded to regulatory compliance feedback and internal data-informed feedback. Led site relaunches and mentored junior editors.
Education
BA (Hons) at University of Sussex
January 11, 2030 - October 30, 2025London Postgraduate Certificate in Periodical Journalism for Graduates at London College of Printing
January 11, 2030 - October 30, 2025Content Design Pathway (User-centered Design) at Cake Consultancy / Content Design London
December 6, 2021 - April 4, 2022Qualifications
Content Design Pathway
January 11, 2030 - October 30, 2025Postgraduate Certificate in Periodical Journalism for Graduates
January 11, 2030 - October 30, 2025Industry Experience
Media & Entertainment, Government, Education, Professional Services, Telecommunications
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