Hi, I’m Rocco Fortuna, an AI Engineer and startup founder focused on turning research into scalable, production-ready products. I specialize in building end-to-end AI systems, including LLM pipelines, retrieval-augmented architectures, and cloud-native deployments. I enjoy collaborating with cross-functional teams to deliver measurable business impact and to help organizations adopt and govern emergent technologies responsibly. Recently I’ve led multi-cloud deployments, designed robust CI/CD workflows, and mentored engineers to ship production-grade AI solutions across diverse environments. I’m excited about advancing AI safety, governance, and user-centric design while solving real-world problems.

Rocco Fortuna

Hi, I’m Rocco Fortuna, an AI Engineer and startup founder focused on turning research into scalable, production-ready products. I specialize in building end-to-end AI systems, including LLM pipelines, retrieval-augmented architectures, and cloud-native deployments. I enjoy collaborating with cross-functional teams to deliver measurable business impact and to help organizations adopt and govern emergent technologies responsibly. Recently I’ve led multi-cloud deployments, designed robust CI/CD workflows, and mentored engineers to ship production-grade AI solutions across diverse environments. I’m excited about advancing AI safety, governance, and user-centric design while solving real-world problems.

Available to hire

Hi, I’m Rocco Fortuna, an AI Engineer and startup founder focused on turning research into scalable, production-ready products. I specialize in building end-to-end AI systems, including LLM pipelines, retrieval-augmented architectures, and cloud-native deployments. I enjoy collaborating with cross-functional teams to deliver measurable business impact and to help organizations adopt and govern emergent technologies responsibly.

Recently I’ve led multi-cloud deployments, designed robust CI/CD workflows, and mentored engineers to ship production-grade AI solutions across diverse environments. I’m excited about advancing AI safety, governance, and user-centric design while solving real-world problems.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

AI Engineer at Indigo.ai - Customer Support Chatbots
April 1, 2025 - Present
Built LLM-powered analytics pipelines to extract subscription intent, churn reasons, and customer satisfaction drivers from chat data, enabling retention and upsell strategies for enterprise clients. Performed competitor analysis of evaluation frameworks (LangChain, Guardrails.ai, UpTrain, Deep Eval) and developed LLM evaluation and guardrails services to assess factuality, reliability, and policy compliance. Improved speech-to-text latency by ~33% by benchmarking 20+ STT providers and integrating a low-latency EU endpoint, validated in production. Designed and shared a serverless job orchestration toolkit using Terraform and Google Cloud Run, enabling one-click setup of scheduled extraction and evaluation pipelines used across the team. Enhanced CI/CD workflows by implementing automated linting, merge checks, and consistent packaging management, reducing integration errors and improving release stability. Delivered monthly company-wide AI briefings on global advances, practical applic
Lead Engineer at Qdrant - Vector Search
June 1, 2025 - Present
Led development of a hosted conversational AI platform built on Microsoft's open-source NLWeb, transforming it from a prototype into production-grade SaaS for live customer deployments. Designed scalable, retrieval-augmented architectures supporting multiple LLMs, embedding providers, and retrieval services, enabling flexible deployment across diverse client domains. Built the backend for automated content ingestion and retrieval, processing hundreds of pages per site to enable real-time conversational access to structured and unstructured data. Presented the live platform nlweb.one at Qdrant Space Day 2025 in Berlin, following Microsoft's NLWeb announcement, showcasing the first SaaS implementation built on the framework.

Education

Bachelor of Science in Software Science & Engineering at The University of Edinburgh
September 1, 2016 - March 1, 2019
Master of Science in Artificial Intelligence at The University of Edinburgh
September 1, 2019 - September 1, 2020
Bachelor End Project at Eindhoven University of Technology
January 11, 2030 - October 25, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment