I'm a freelancer who specialises in content writing, program design, and digital communication from South Australia. I help organisations and creative teams turn ideas into clear, engaging stories that connect with their audience. With over a decade of experience across counselling, education, and community engagement, I bring a unique mix of empathy, strategy, and technical skill to every project. My strengths include SEO writing, WordPress management, CRM systems, and client engagement, along with a background in behavioural science that gives my work real human depth. What sets me apart is my ability to blend analytical thinking with creativity — crafting content that informs, inspires, and drives results. Employment and project experience Clinical Counsellor & Program Designer Danielle Paphitis Practice 2019 – Present • Design and deliver structured wellbeing and personal development programs • Write and edit blog and web content optimised for SEO • Manage CRM systems, digital bookings, and online marketing strategy Administrative Assistant City of Adelaide 2014 – 2019 • Supported Arts & Culture and On-Street Parking teams with project coordination • Imported and processed large data files for infringement notice systems • Streamlined administrative workflows using CRM and office software Digital Advertising Sales Manager Mum Central 2012 – 2014 • Led national digital campaigns and client acquisition strategies • Managed partnerships, proposals, and brand collaborations

Danielle Paphitis

I'm a freelancer who specialises in content writing, program design, and digital communication from South Australia. I help organisations and creative teams turn ideas into clear, engaging stories that connect with their audience. With over a decade of experience across counselling, education, and community engagement, I bring a unique mix of empathy, strategy, and technical skill to every project. My strengths include SEO writing, WordPress management, CRM systems, and client engagement, along with a background in behavioural science that gives my work real human depth. What sets me apart is my ability to blend analytical thinking with creativity — crafting content that informs, inspires, and drives results. Employment and project experience Clinical Counsellor & Program Designer Danielle Paphitis Practice 2019 – Present • Design and deliver structured wellbeing and personal development programs • Write and edit blog and web content optimised for SEO • Manage CRM systems, digital bookings, and online marketing strategy Administrative Assistant City of Adelaide 2014 – 2019 • Supported Arts & Culture and On-Street Parking teams with project coordination • Imported and processed large data files for infringement notice systems • Streamlined administrative workflows using CRM and office software Digital Advertising Sales Manager Mum Central 2012 – 2014 • Led national digital campaigns and client acquisition strategies • Managed partnerships, proposals, and brand collaborations

Available to hire

I’m a freelancer who specialises in content writing, program design, and digital communication from South Australia. I help organisations and creative teams turn ideas into clear, engaging stories that connect with their audience. With over a decade of experience across counselling, education, and community engagement, I bring a unique mix of empathy, strategy, and technical skill to every project.

My strengths include SEO writing, WordPress management, CRM systems, and client engagement, along with a background in behavioural science that gives my work real human depth. What sets me apart is my ability to blend analytical thinking with creativity — crafting content that informs, inspires, and drives results.

Employment and project experience

Clinical Counsellor & Program Designer
Danielle Paphitis Practice
2019 – Present
• Design and deliver structured wellbeing and personal development programs
• Write and edit blog and web content optimised for SEO
• Manage CRM systems, digital bookings, and online marketing strategy

Administrative Assistant
City of Adelaide
2014 – 2019
• Supported Arts & Culture and On-Street Parking teams with project coordination
• Imported and processed large data files for infringement notice systems
• Streamlined administrative workflows using CRM and office software

Digital Advertising Sales Manager
Mum Central
2012 – 2014
• Led national digital campaigns and client acquisition strategies
• Managed partnerships, proposals, and brand collaborations

See more

Experience Level

Intermediate
Intermediate

Work Experience

Private Practice Owner / Clinical Counsellor at Private Practice – Danielle Paphitis (Payneham, SA)
January 1, 2019 - Present
Delivered one-on-one and group coaching focused on confidence-building, stress management, and personal development. Designed and facilitated structured programmes and workshops in-person and via Zoom. Created tailored support plans using CBT/NLP, tracking client progress through session documentation. Managed end-to-end business operations including digital bookings, CRM, invoicing, and private health compliance. Led a team of 5 virtual assistants across admin, content, and service tasks. Developed marketing content and SEO-optimised blog articles to promote services and attract clients. Built referral networks with local businesses to expand reach and collaborations.
Administrative Assistant at City of Adelaide (Adelaide Council)
May 31, 2019 - October 27, 2025
Provided administrative support to Arts & Culture and On-Street Parking teams. Supported project delivery in line with budget and strategic planning. Managed internal communications and central email inbox. Coordinated import of large data files from the National Motor Registration Department for processing of infringement notices. Supported onboarding of new employees and streamlined routine office tasks using CRM software.
Digital Advertising Sales Manager at Mum Central
January 1, 2014 - October 27, 2025
Led national advertising strategy and client acquisition in parenting and baby markets. Oversaw campaign design, media sales, and cross-functional virtual teams. Prepared sales proposals, secured new contracts, and managed ongoing relationships with clients.
National Sales Manager at Pregnancy Babies & Children’s Expo
January 1, 2012 - October 27, 2025
Managed a national portfolio of high-value clients and led sales strategy for exhibitions and advertising packages. Delivered presentations, negotiated contracts, and exceeded quarterly revenue targets. Mentored sales staff, created marketing collateral, and sustained long-term partnerships with key stakeholders.
Employment Broker at Service To Youth (SYC) Job Prospects
January 1, 2010 - October 27, 2025
Provided employment coaching and job readiness training to a caseload of over 100 job seekers with complex barriers. Facilitated interview skills workshops and employer introductions. Managed job seeker records, referrals, and supported post-placement retention.
Store Manager at Shoobiz – Elizabeth Store
September 30, 2008 - October 27, 2025
Led a team with a focus on recruitment, training, and staff development. Implemented visual merchandising plans and monitored sales KPIs. Analysed performance metrics and adapted store strategies accordingly.
Customer Service Officer at SKYCITY Adelaide Casino
December 31, 2006 - October 27, 2025
Led shift briefings and supervised the front-of-house service team. Managed high-pressure incidents including first aid and emergency response. Experienced in conflict resolution, incident reporting, and visitor access management.
Crèche Coordinator at Irrkerlantye Learning Centre
December 31, 2005 - October 27, 2025
Developed culturally responsive early learning programs for Indigenous families. Trained and supervised 5 childcare staff and integrated community and cultural input into daily program delivery. Strengthened family engagement within the ELC and contributed to community learning initiatives.

Education

Advanced Diploma in Clinical Counselling & Psychotherapy at ICHP Australia
January 1, 2018 - December 31, 2023
Certificate IV in B2B Sales, Selling Skills & Sales Operations at Leadership Management Australia
January 1, 2013 - December 31, 2014
Certificate IV in Small Business Management at Mission Australia
January 1, 2007 - December 31, 2007
Certificate III in Children's Services at Noarlunga TAFE
January 1, 2000 - December 31, 2000

Qualifications

Working With Children Check
January 11, 2030 - October 27, 2025
First Aid & CPR Certificate
January 11, 2030 - October 27, 2025
National Police Clearance
January 11, 2030 - October 27, 2025
Responding to Risk and Harm
January 11, 2030 - October 27, 2025
Marketing on Pinterest – LinkedIn Learning
January 1, 2018 - October 27, 2025
Facebook for B2B Marketers – Facebook Blueprint
August 19, 2017 - October 27, 2025
Marketing on Facebook – Facebook Blueprint
August 15, 2017 - October 27, 2025

Industry Experience

Education, Government, Healthcare, Professional Services, Retail