Hello! I'm Osazua Kehinde Iruedo, a passionate professional currently pursuing a BSc in Business Administration with Informatics. My journey in the logistics and customer relationship fields has allowed me to develop excellent interpersonal skills and a proactive attitude. I'm excited about the innovations in logistics and keen to contribute to a dynamic team. In my previous roles, I successfully managed various customer-centric operations, enhancing satisfaction and building strong client relationships. I believe in creating an engaging team environment where creativity and effective communication thrive. Let's connect and explore opportunities together!

Osazua Kehinde Iruedo

Hello! I'm Osazua Kehinde Iruedo, a passionate professional currently pursuing a BSc in Business Administration with Informatics. My journey in the logistics and customer relationship fields has allowed me to develop excellent interpersonal skills and a proactive attitude. I'm excited about the innovations in logistics and keen to contribute to a dynamic team. In my previous roles, I successfully managed various customer-centric operations, enhancing satisfaction and building strong client relationships. I believe in creating an engaging team environment where creativity and effective communication thrive. Let's connect and explore opportunities together!

Available to hire

Hello! I’m Osazua Kehinde Iruedo, a passionate professional currently pursuing a BSc in Business Administration with Informatics. My journey in the logistics and customer relationship fields has allowed me to develop excellent interpersonal skills and a proactive attitude. I’m excited about the innovations in logistics and keen to contribute to a dynamic team.

In my previous roles, I successfully managed various customer-centric operations, enhancing satisfaction and building strong client relationships. I believe in creating an engaging team environment where creativity and effective communication thrive. Let’s connect and explore opportunities together!

See more

Experience Level

Language

German
Beginner
English
Fluent

Work Experience

Logistics Analyst at Amazon
September 20, 2024 - Present
As a Logistics Analyst at Amazon, I gather and analyze logistics data to assess each step in the supply chain. I monitor the product flow from materials acquisition to final delivery, update databases with logistics data, and oversee warehouse operations. My role involves researching supply chain challenges to proactively address issues and staying informed on innovations in logistics.
Customer Relationship Manager at Pillar Interiors And Beddings/Purity Gifts
June 1, 2024 - October 27, 2025
In my role as a Customer Relationship Manager, I managed the day-to-day operations of an interior decorating business and a surprise gift delivery service. I provided consultations, handled sourcing of gifts, and increased revenue through strategic initiatives. My responsibilities included employee training, contract negotiations, and ensuring client satisfaction.
Customer Service Representative at Eco Bank
November 1, 2012 - October 27, 2025
As a Customer Service Representative at Eco Bank, I enhanced customer satisfaction by addressing concerns and providing accurate information. I streamlined call center processes to improve efficiency and resolved complaints with empathy, contributing to customer loyalty.
Customer Relationship Manager at Pillar Interiors And Beddings/Purity Gifts
May 1, 2013 - June 1, 2024
Managed the day-to-day operation of an interior decorating business and a surprise gift delivery service. This involved client consultations, team supervision, and revenue growth through strategic initiatives while providing exceptional customer service.
Customer Service Representative at Eco Bank | Lagos
March 1, 2010 - November 1, 2012
Enhanced customer satisfaction by addressing concerns and streamlining processes. I resolved complaints and assisted customers in navigating the company website, improving overall user experience and loyalty.

Education

BSc Business Administration with Informatics at Fachhochschule Südwestfalen University of Applied Sciences
October 7, 2022 - October 27, 2025
Data Analytics at Coursera
February 1, 2023 - July 1, 2023
Higher National Diploma at Osun State Polytechnic Iree
May 1, 2006 - August 1, 2008
Ordinary National Diploma at Osun State Polytechnic
February 1, 2003 - June 1, 2005
Senior Secondary School Certificate at Walbrook College
April 1, 1999 - September 1, 2002
Bsc Business Administration with Informatics at Fachhochschule Südwestfalen University of Applied Sciences
October 7, 2022 - January 16, 2026
Data Analytics at Coursera
February 1, 2023 - July 1, 2023
Higher National Diploma at Osun State Polytechnic Iree
May 1, 2006 - August 1, 2008
Ordinary National Diploma at Osun State Polytechnic
February 1, 2003 - June 1, 2005
Senior Secondary School Certificate at Walbrook College
April 1, 1999 - September 1, 2002

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Professional Services, Retail, Consumer Goods