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I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction. In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.…I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction. In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.

Jawara D. Malela

Data Annotator, Audio Transcriber, Writer, +4

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I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction. In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.…I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction. In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.

Available to hire

I am a meticulous professional with 5+ years of experience leading general operations and staff management across retail stores and warehouse environments. I excel at maintaining stock accuracy, coordinating cross-functional teams, and delivering smooth, on-time operations from stock to customer service. I thrive in fast-paced settings and am comfortable coordinating between warehouse and retail to ensure product availability and customer satisfaction.

In addition to operations, I have hands-on experience with data labeling and customer support. I maintain high accuracy in data annotation, respond promptly to inquiries, and document feedback for process improvements. I enjoy solving problems, handling complaints calmly, and turning challenges into actionable solutions that boost efficiency and satisfaction in remote or in-person work environments.

Skills

Leadership

Experience Level

Leadership

Expert

Language

Indonesian

Fluent

English

Fluent

Arabic

Intermediate

Work Experience

Warehouse Supervisor at Abbasy Group

June 1, 2021 - July 31, 2022

Monitoring sales productivity, inventory management, and resolved customer concerns on-site. Supervise merchandising strategy and store operational efficiency. Coordinated between warehouse and retail, ensuring product accuracy and timely restock. Maintained detailed records, monitored shipment tracking, and resolved delivery issues efficiently.

Data Annotator at Freelance

June 26, 2024 - Present

Annotated large sets of texts (and sometimes images or search results) for AI training purposes. Followed strict project guidelines (Indonesian-English AI conversational training). Communicated with project admins to clarify guidelines and report inconsistencies. Maintained high accuracy rates through consistent quality checks.

Store Manager at Pustaka Arabic

June 1, 2017 - December 31, 2020

Monitored sales productivity, inventory management, and resolved customer concerns on-site. Supervised merchandising strategy and store operational efficiency. Coordinated between warehouse and retail to ensure product accuracy and timely restock. Maintained detailed records, monitored shipment tracking, and resolved delivery issues efficiently.