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I am a UX/Product Designer with 5+ years of experience delivering accessible, user-centered digital solutions across government, nonprofit, and enterprise platforms. I aim to drive measurable improvements in usability, engagement, and retention. I excel in end-to-end design workflows, including research, journey mapping, prototyping, usability testing, and design system development. I thrive in cross-functional, agile teams, leveraging Figma, FigJam, Adobe Creative Suite, and analytics to align business goals with user needs and deliver scalable, data-driven outcomes.…I am a UX/Product Designer with 5+ years of experience delivering accessible, user-centered digital solutions across government, nonprofit, and enterprise platforms. I aim to drive measurable improvements in usability, engagement, and retention. I excel in end-to-end design workflows, including research, journey mapping, prototyping, usability testing, and design system development. I thrive in cross-functional, agile teams, leveraging Figma, FigJam, Adobe Creative Suite, and analytics to align business goals with user needs and deliver scalable, data-driven outcomes.

Divya Mittal

Product Designer, UX Designer, UI Designer, +2

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I am a UX/Product Designer with 5+ years of experience delivering accessible, user-centered digital solutions across government, nonprofit, and enterprise platforms. I aim to drive measurable improvements in usability, engagement, and retention. I excel in end-to-end design workflows, including research, journey mapping, prototyping, usability testing, and design system development. I thrive in cross-functional, agile teams, leveraging Figma, FigJam, Adobe Creative Suite, and analytics to align business goals with user needs and deliver scalable, data-driven outcomes.…I am a UX/Product Designer with 5+ years of experience delivering accessible, user-centered digital solutions across government, nonprofit, and enterprise platforms. I aim to drive measurable improvements in usability, engagement, and retention. I excel in end-to-end design workflows, including research, journey mapping, prototyping, usability testing, and design system development. I thrive in cross-functional, agile teams, leveraging Figma, FigJam, Adobe Creative Suite, and analytics to align business goals with user needs and deliver scalable, data-driven outcomes.

Available to hire

I am a UX/Product Designer with 5+ years of experience delivering accessible, user-centered digital solutions across government, nonprofit, and enterprise platforms. I aim to drive measurable improvements in usability, engagement, and retention.

I excel in end-to-end design workflows, including research, journey mapping, prototyping, usability testing, and design system development. I thrive in cross-functional, agile teams, leveraging Figma, FigJam, Adobe Creative Suite, and analytics to align business goals with user needs and deliver scalable, data-driven outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

UX Product Designer at In Time Tec

November 1, 2024 - October 27, 2025

Led user research and workflow mapping for Idaho.gov, improving navigation and accessibility for 200+ public-facing pages. Designed end-to-end interfaces for Idaho state government Admin Rules and Career Technical platform, reducing task time by 30% and improving user satisfaction by 25%. Enhanced SupplierMatch UX, cutting search time by 25% and improving buyer-supplier matching. Established a centralized design system adopted by 4+ teams, shortening design-to-dev handoff by 25%. Iterated prototypes across sprints with 30+ participants, raising usability scores by 20%.

UX/UI Designer at Alumni Association, CSUEB

May 1, 2024 - May 1, 2024

Led research and redesign of the alumni website, improving navigation and usability; achieved 22% rise in engagement and 9% lower bounce rate. Optimized content and visual strategy across digital channels, increasing Facebook reach by 33% and Instagram reach by 67%. Increased website traffic from 11K to 14.5K visits through data-driven enhancements to content architecture and design.

Design Founder at Whitespace - Fashion Label

August 1, 2022 - August 1, 2022

Founded and managed a fashion label, overseeing product design, merchandising, and vendor partnerships. Streamlined design and operational processes, achieving a 20% net profit margin within the first year of launch. Analyzed customer preferences to guide collection design and improve product-market fit, strengthening brand identity and sales growth.

Product Designer at IndiaMART InterMESH Ltd.

August 1, 2019 - August 1, 2019

Researched supplier workflows through 20+ interviews, identifying usability pain points and informing UX improvements. Redesigned the supplier onboarding process, reducing support tickets by 15% and enhancing supplier engagement. Improved the supplier dashboard with clearer navigation and functionality, contributing to stronger retention and satisfaction. Supported the development of IndiaMART’s design system and produced marketing assets to maintain visual consistency across platforms.

UX/UI Designer at Socially India

August 1, 2018 - August 1, 2018

Designed persuasive pitch decks and digital campaign strategies, increasing client onboarding by 52%. Applied tailored UX approaches for clients across industries, maintaining 100% client retention within project cycles. Collaborated with business teams to optimize campaign performance and ensure measurable outcomes for clients.