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I am a customer service professional who values clear communication and teamwork. I have experience supporting education and digital marketing initiatives, and I enjoy working with cross-functional teams to deliver great results. I bring strong skills in Microsoft Teams, Google Workspace, and CRM tools, along with solid research and data entry capabilities. I thrive in fast-paced environments, am adaptable, and enjoy learning new tools and methods to improve processes and outcomes.…I am a customer service professional who values clear communication and teamwork. I have experience supporting education and digital marketing initiatives, and I enjoy working with cross-functional teams to deliver great results. I bring strong skills in Microsoft Teams, Google Workspace, and CRM tools, along with solid research and data entry capabilities. I thrive in fast-paced environments, am adaptable, and enjoy learning new tools and methods to improve processes and outcomes.

Brown Magoma

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I am a customer service professional who values clear communication and teamwork. I have experience supporting education and digital marketing initiatives, and I enjoy working with cross-functional teams to deliver great results. I bring strong skills in Microsoft Teams, Google Workspace, and CRM tools, along with solid research and data entry capabilities. I thrive in fast-paced environments, am adaptable, and enjoy learning new tools and methods to improve processes and outcomes.…I am a customer service professional who values clear communication and teamwork. I have experience supporting education and digital marketing initiatives, and I enjoy working with cross-functional teams to deliver great results. I bring strong skills in Microsoft Teams, Google Workspace, and CRM tools, along with solid research and data entry capabilities. I thrive in fast-paced environments, am adaptable, and enjoy learning new tools and methods to improve processes and outcomes.

Available to hire

I am a customer service professional who values clear communication and teamwork. I have experience supporting education and digital marketing initiatives, and I enjoy working with cross-functional teams to deliver great results.

I bring strong skills in Microsoft Teams, Google Workspace, and CRM tools, along with solid research and data entry capabilities. I thrive in fast-paced environments, am adaptable, and enjoy learning new tools and methods to improve processes and outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Swahili

Fluent

English

Fluent

Work Experience

Customer service representative at E.N.A MULTI-SERVICE

September 22, 2025 - September 22, 2025

Assisted in day-to-day office operations, coordinated between teams and clients, handled inquiries, and provided basic guidance. Supported documentation, data entry, and filing to maintain accurate records; contributed to cross-functional collaboration in a multiservice company.

Presenter at Betgames

September 19, 2025 - September 19, 2025

Presented live games to an online audience, keeping sessions interactive and easy to follow. Explained rules and guided players through rounds, maintaining a friendly on-camera presence and coordinating with the production team for smooth broadcasts.

Footwear production machine operator at UAB Paliutis

March 19, 2024 - March 19, 2024

Operated and monitored production machinery, performed routine checks and maintenance, followed schedules and quality standards, and kept output records while maintaining a safe, team-based work environment.

Customer service representative at Briven Investment Company Limited

May 28, 2021 - May 28, 2021

Assisted clients by answering inquiries, processing requests, and handling complaints with professionalism. Supported sales and operations by processing orders and updates, maintaining accurate customer records, and facilitating follow-ups.

Secondary school teacher at Mobamba Secondary School

April 29, 2021 - April 29, 2021

Prepared lesson plans, delivered classroom instruction, graded assignments, monitored student progress, and maintained class records. Managed classroom activities and supported extracurricular events to aid students’ development.