I am a User Experience Designer and Hospital Scientist with a formal certification in UX design, specialising in complex systems and service-driven industries, particularly healthcare environments. I am passionate about human-centred design, skilled in user research, wireframing, and interactive prototyping using Figma and Miro, translating insights into intuitive, efficient, and engaging experiences. I've also designed websites on Wix.

Naoreen Chowdhury

I am a User Experience Designer and Hospital Scientist with a formal certification in UX design, specialising in complex systems and service-driven industries, particularly healthcare environments. I am passionate about human-centred design, skilled in user research, wireframing, and interactive prototyping using Figma and Miro, translating insights into intuitive, efficient, and engaging experiences. I've also designed websites on Wix.

Available to hire

I am a User Experience Designer and Hospital Scientist with a formal certification in UX design, specialising in complex systems and service-driven industries, particularly healthcare environments.

I am passionate about human-centred design, skilled in user research, wireframing, and interactive prototyping using Figma and Miro, translating insights into intuitive, efficient, and engaging experiences. I’ve also designed websites on Wix.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Freelance UX Designer at Sports Fit Health & Rehab
January 1, 2025 - October 28, 2025
Led end-to-end design for a sports physiotherapy client, from competitor analysis and user research to usability testing and high-fidelity UI prototypes in Figma. Conducted usability testing and UEQ surveys; translating findings into actionable design improvements, improving user engagement and clarity across flows. Designed and tested new navigation and booking flows, increasing session duration by 10% and reducing bounce rate by 9%. Delivered responsive designs aligned with client branding and met WCAG 2.1 accessibility standards.
Freelance UX Designer at Sports Fit Health & Rehab
January 1, 2025 - October 27, 2025
Led end-to-end design for a sports physiotherapy client, from competitor analysis and user research to usability testing and high-fidelity UI prototypes in Figma. Conducted usability testing and UEQ surveys; translated findings into actionable design improvements, improving user engagement and clarity across flows. Designed and tested new navigation and booking flows, increasing session duration by 10% and reducing bounce rate by 9%. Delivered responsive designs aligned with client branding and met WCAG 2.1 accessibility standards.
Hospital Scientist (Chemistry) at Prince of Wales Hospital
October 1, 2021 - October 28, 2025
Conducted usability testing of new Laboratory Information Management System (LIMS) SaaS interface, focusing on navigation, error states, and workflow complexity. Identified pain points like ambiguous labels, multi-step tasks, and unclear system states. Contributed to a 30% reduction in user errors by surfacing critical alerts, simplifying task flows, and refining state-based UI. Collaborated with internal and external stakeholders, including clinicians, patients, and researchers, using clear communication to drive patient-centric outcomes. Tracked adoption metrics with Power BI to validate UI changes against user behaviour.
Hospital Scientist (Chemistry) at Prince of Wales Hospital
October 1, 2021 - October 27, 2025
Conducted usability testing of new Laboratory Information Management System (LIMS) SaaS interface, focusing on navigation, error states, and workflow complexity. Identified pain points like ambiguous labels, multi-step tasks, and unclear state names. Contributed to a 30% reduction in user errors by surfacing critical alerts, simplifying task flows, and refining state-based UI. Collaborated with clinicians, patients, and researchers to drive patient-centric outcomes. Tracked adoption metrics with Power BI to validate UI changes against user behaviour.

Education

Bachelor of Medical Science at Western Sydney University
January 11, 2030 - July 1, 2021
Bachelor of Medical Science, Major: Medicinal Chemistry at Western Sydney University
January 11, 2030 - July 1, 2021
Certificate in UX UI Design at Academy Xi
August 1, 2022 - October 28, 2025

Qualifications

Certificate in UX UI Design
March 28, 2022 - August 25, 2022
Academy Xi

Industry Experience

Healthcare