Available to hire
Hi, I’m Ariel Zhong, a UX/UI design professional based in New York. I blend user research, wireframing, prototyping, and cross-functional collaboration to create user-centered solutions that improve usability, streamline workflows, and drive measurable business impact.
I work with tools like Figma, Photoshop, Illustrator, Canva, and front-end basics (HTML & CSS) to validate ideas and scale design systems. My recent work spans AI-driven product experiences, product-thinking externships, and bootcamp projects that deliver accessible, delightful interfaces for diverse users.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Chinese
Fluent
English
Fluent
Work Experience
Product Management Extern at Extern
November 1, 2025 - January 1, 2026Product Thinking & User Needs: Supported a real client-facing project by helping define the core user problems, identifying pain points, and working with the team to shape feature goals that balanced both user value and business priorities. Research & Market Review: Reviewed 5+ competitor products to understand industry patterns, user expectations, and gaps in the experience, using those insights to suggest opportunities for differentiation and improvement. Stakeholder & Client Collaboration: Worked directly with stakeholders through check-ins and feedback sessions to gather requirements, manage expectations, and ensure the final product direction aligned with client goals.
UX Prompt Engineer at Protify
November 1, 2025 - PresentEnd-to-End UX Design (AI Product): Led the design of AI-driven conversational experiences from early concept exploration and user flow mapping to high-fidelity prototypes, supporting 3+ key user journeys across the product. Interaction Design (AI UX): Designed structured prompt-and-response workflows that made AI interactions easier to understand, helping users feel more confident in the guidance and outputs they received. Information Architecture & User Flows: Organized conversational pathways and structured navigation across 5+ core flows, improving clarity and reducing user confusion. User Centered Product Solving: Took 20+ unclear or open-ended user inputs and translated them into intuitive interaction patterns, ensuring the experience felt natural, supportive, and aligned with real user needs. Cross Functional Collaboration: Worked closely with product managers and engineers throughout the development cycle to align on requirements, support implementation, and ensure designs were
Production Assistant at Odelia Jewelry
June 1, 2025 - June 1, 2025Presented weekly product design concepts, clarified requirements with factories, reduced production errors by 40%, coordinated cross-functional teams to ensure on-time delivery for 10 client projects, and supervised a 3-member team to boost efficiency by 30%.
UX Designer at Fiverr (via UX/UI bootcamp Project)
December 1, 2024 - June 1, 2025Journey Mapping & Personas: Developed user personas and mapped end-to-end customer journeys to better understand user motivations and guide design decisions across key flows. User Testing: Conducted usability testing with 5 target users, analyzed feedback to uncover 7 design inconsistencies, and iterated prototypes that improved task completion rate by 30% and satisfaction by 35%. Accessibility Awareness: Applied accessibility best practices by designing inclusive color palettes for color-blind users and validating visuals through Google accessibility tools, enhancing readability and meeting WCAG standards. Responsive & Adaptive Design: Designed mobile-first, responsive interfaces that adapted smoothly across web and app screen sizes, ensuring usability on desktop, tablet, and mobile.
UX Designer at Fiverr / Bootcamp Projects
December 1, 2024 - June 1, 2025Journey Mapping & Personas: Developed user personas and mapped end-to-end customer journeys to better understand user motivations and guide design decisions across key flows. User Testing: Conducted usability testing with 5 target users, analyzed feedback to uncover 7 design inconsistencies, and iterated prototypes that improved task completion rate by 30% and satisfaction by 35%. Accessibility Awareness: Applied accessibility best practices by designing inclusive color palettes for color-blind users and validating visuals through Google accessibility tools, enhancing readability and meeting WCAG standards. Responsive & Adaptive Design: Designed mobile-first, responsive interfaces that adapted smoothly across web and app screen sizes, ensuring usability on desktop, tablet, and mobile.
UX Designer at Fiverr / UX Bootcamp Project
December 1, 2024 - October 27, 2025Led wireframing from 10 low-fidelity sketches to mid-fidelity wireframes; developed high-fidelity interactive prototypes; conducted usability testing with target users; iterated designs to resolve usability issues; improved task completion by 30% and satisfaction by 35%; applied accessibility best practices and collaborated in agile check-ins with a 3-person team; delivered project on schedule.
Video & Social Media Intern at ESRevolution
November 1, 2021 - November 1, 2021Analyzed audience behavior and devised strategies for 3 holiday gaming videos; expanded reach by 25% and engagement by 30%; managed social media campaigns and produced engaging trailers, improving viewer retention by 25%.
Education
Certificate of UX/UI Design at Columbia Engineering University
January 11, 2030 - June 1, 2015Bachelor of Science in Advertising & Marketing at Fashion Institute of Technology
January 11, 2030 - May 1, 2021Certificate of UX/UI Design at Columbia Engineering
January 11, 2030 - June 1, 2025Bachelor of Science in Advertising & Marketing at Fashion Institute of Technology
January 11, 2030 - May 1, 2021Certificate of UX/UI Design at Columbia Engineering University
January 11, 2030 - June 1, 2025Bachelor of Science in Advertising & Marketing at Fashion Institute of Technology
January 11, 2030 - May 1, 2021Qualifications
Certificate in UX/UI Design
January 11, 2030 - March 6, 2026Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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