Hi, I’m Christopher Smith, a results-driven AI/ML engineer with a passion for turning complex data into production-ready solutions. I specialize in scalable ML systems, MLOps automation, and full-stack engineering for robust, customer-focused AI products. I enjoy collaborating with cross-functional teams to deliver measurable impact. I thrive in fast-paced environments, mentor junior engineers, and design end-to-end pipelines from data preprocessing to deployment, while keeping reliability and cost-efficiency at the forefront.

Christopher Smith

Hi, I’m Christopher Smith, a results-driven AI/ML engineer with a passion for turning complex data into production-ready solutions. I specialize in scalable ML systems, MLOps automation, and full-stack engineering for robust, customer-focused AI products. I enjoy collaborating with cross-functional teams to deliver measurable impact. I thrive in fast-paced environments, mentor junior engineers, and design end-to-end pipelines from data preprocessing to deployment, while keeping reliability and cost-efficiency at the forefront.

Available to hire

Hi, I’m Christopher Smith, a results-driven AI/ML engineer with a passion for turning complex data into production-ready solutions. I specialize in scalable ML systems, MLOps automation, and full-stack engineering for robust, customer-focused AI products. I enjoy collaborating with cross-functional teams to deliver measurable impact.

I thrive in fast-paced environments, mentor junior engineers, and design end-to-end pipelines from data preprocessing to deployment, while keeping reliability and cost-efficiency at the forefront.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Senior Full Stack Engineer at Pendo, Inc.
August 2, 2025 - August 2, 2025
Architected and developed scalable microservices using Java and Spring Boot; achieved a 42.8% improvement in application performance; collaborated with cross-functional teams to design intuitive interfaces; integrated Microsoft Azure services for deployment and scaling; designed RESTful and GraphQL APIs enabling seamless data exchange; adopted Agile methodologies to improve team productivity.
Senior Software Engineer at Dynatrace
February 1, 2022 - February 1, 2022
Developed high-performance web applications using Java and Spring Boot; improved response times through code optimization; collaborated with product and design teams to deliver user-friendly interfaces using React and TypeScript; implemented cloud solutions on Azure for deployment and monitoring; built RESTful APIs and GraphQL endpoints; led automation and testing initiatives to improve reliability.
Full Stack Developer at Intercom, Inc.
June 1, 2019 - June 1, 2019
Built scalable web applications with Java and modern front-end frameworks; improved UI/UX and user engagement through responsive front-end features; integrated AWS/Azure cloud services for deployment and monitoring; implemented RESTful and GraphQL APIs for data access; led Agile ceremonies and sprint planning to boost delivery.
Front End/ Backend Developer Intern at Zeal IT Consultants
June 1, 2014 - June 1, 2014
Assisted in developing web applications using Java and Spring; collaborated with senior developers to implement front-end features using AngularJS; contributed to UI responsiveness and performance.
Full Stack AI Engineer at Puzzle HR
July 20, 2018 - November 27, 2025
Built supervised and unsupervised ML models using Python libraries, developed end-to-end ML pipelines (ML, MLOps), and implemented monitoring and alerting to ensure model reliability. Led automation of ML workflows (CI/CD) and improved deployment efficiency across cloud environments; mentored junior engineers on ML concepts and cloud deployment strategies.
Senior AI/ML Engineer at CACargo Express Freight
March 23, 2023 - November 27, 2025
Designed and implemented end-to-end ML pipelines (Vertex AI, MLFlow, Prefect); developed deep learning models for predictive analytics and anomaly detection; tuned LLMs and built retrieval-driven workflows (LangChain, LlamaIndex); automated ML CI/CD with Terraform, Docker, and Kubernetes; built monitoring dashboards for model drift and data quality; collaborated on security and IAM policies and mentored engineers.
Software Engineer (AI) at New Relic
February 1, 2016 - November 27, 2025
Developed AI-enabled features including anomaly detection and predictive analytics; integrated ML into product features to improve customer engagement and insights.
Junior Software Engineer at Help Scout
July 1, 2014 - November 27, 2025
Developed ML-assisted product enhancements, including automated ticket classification and workflow prioritization; implemented cloud deployments to improve system efficiency by about 23%.

Education

Bachelor of Science in Computer Science at University of California, Berkeley
September 1, 2010 - June 1, 2014
Bachelor's degree at Hunan University
January 11, 2030 - November 27, 2025
Bachelor's degree in Computer Science at Hunan University of Science & Technology, Xiangtan, Hunan, China
January 11, 2030 - September 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Other