I'm Bianca Cirstea, a Barista and Coffee Shop Manager based in Wembley, London, with over 4 years of hands-on experience in fast-paced cafe environments. I excel in team leadership, customer service, inventory management, and crafting high-quality coffee beverages. I love training staff, improving operations, and delivering warm, welcoming experiences that keep customers coming back. I'm passionate about fostering positive team culture, developing staff through training, and driving efficiency while maintaining quality. I enjoy exploring coffee origins and brewing techniques, and I thrive in dynamic settings where guest interaction and teamwork are at the heart of success.

Bianca Cirstea

I'm Bianca Cirstea, a Barista and Coffee Shop Manager based in Wembley, London, with over 4 years of hands-on experience in fast-paced cafe environments. I excel in team leadership, customer service, inventory management, and crafting high-quality coffee beverages. I love training staff, improving operations, and delivering warm, welcoming experiences that keep customers coming back. I'm passionate about fostering positive team culture, developing staff through training, and driving efficiency while maintaining quality. I enjoy exploring coffee origins and brewing techniques, and I thrive in dynamic settings where guest interaction and teamwork are at the heart of success.

Available to hire

I’m Bianca Cirstea, a Barista and Coffee Shop Manager based in Wembley, London, with over 4 years of hands-on experience in fast-paced cafe environments. I excel in team leadership, customer service, inventory management, and crafting high-quality coffee beverages. I love training staff, improving operations, and delivering warm, welcoming experiences that keep customers coming back.

I’m passionate about fostering positive team culture, developing staff through training, and driving efficiency while maintaining quality. I enjoy exploring coffee origins and brewing techniques, and I thrive in dynamic settings where guest interaction and teamwork are at the heart of success.

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Experience Level

Expert

Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent

Work Experience

Manager at Costa Coffee
June 1, 2021 - October 27, 2025
Managed store operations as a Costa Coffee Manager, starting in June 2021. Monitored staff performance, developed improvement plans, and delivered comprehensive training programmes. Oversaw inventory control to reduce waste, scheduled staff to optimize coverage, and maintained high levels of customer satisfaction.
Warehouse Operator at Nova of London
May 1, 2021 - May 1, 2021
Picked and packed customer orders with accuracy, maintained warehouse organisation, and collaborated with team to streamline operations and increase efficiency. Ensured timely dispatch and replacement of damaged stock to minimise delays.
Secretary at Attewell
January 1, 2019 - January 1, 2019
Scanned and photocopied documents, organized filing systems, handled incoming calls, and took detailed notes at meetings. Supported daily administrative tasks and ensured data confidentiality and easy access.

Education

GCSEs: Aesthetics and Hygiene of the human body at Sfantul Apostol Andrei, Ploiesti
January 11, 2030 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail