Available to hire
I’m Abdul Ghaffar Shoro, a Senior Dynamics 365 CE Developer and Technical Architect with 18+ years of experience delivering enterprise-grade business applications. I specialize in Dynamics 365 CE and Power Platform, with over a decade of hands-on development in plugins, workflows, PCF controls, JavaScript, and complex integrations.
I lead cross-functional teams, design scalable architectures, and advocate governance and automation. I hold multiple Microsoft certifications and thrive in delivering high-quality CRM solutions across Sales, Service, Marketing, and Field Service.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Work Experience
Senior Technical Consultant at Telstra Purple
January 1, 2022 - January 1, 2022Responsible for the implementation and customization of Dynamics 365 CE, along with developing custom solutions using Power Platform, Azure, and data integration technologies. Led the Microsoft Power Platform and Dynamics 365 CE practice for New South Wales, overseeing implementations across various industries. Designed and implemented scalable Power Platform and Dynamics 365 architectures, with integration frameworks for seamless cloud-based deployments. Collaborated with cross-functional teams to implement Dynamics 365 CE modules, including Customer Service, Field Service, Project Service Automation, Marketing, and Sales. Established and promoted best practices in software development, ensuring adherence to organizational standards. Worked independently on end-to-end implementations and custom coding, as well as part of larger teams, depending on project scope and client needs.
Sr. Technical Consultant / Architect at Ausgrid
January 1, 2022 - October 28, 2025Delivered hands-on development and customization of Dynamics 365 CE modules (Field Service, Marketing, Customer Service) including plugins (C#), workflows, Power Automate flows, PCF controls, Power Portal, and JavaScript enhancements. Built and deployed complex integrations between Dynamics 365 CE/F&O and SAP, MDM, Azure Data Factory, Synapse Link, Data Lake, and Customer Data Analytics & Reporting. Designed governance, security models, ALM pipelines, storage optimization, and automated administration solutions within Power Platform. Developed and customized Power Apps and model-driven apps to streamline customer, vendor, and contractor management processes. Created interactive Power BI dashboards for analytics and decision-making. Supported BAU operations while optimizing performance, ensuring scalability, and delivering continuous improvements across enterprise-grade CRM applications.
Senior Developer at Engage Square
January 1, 2018 - January 1, 2018Delivered tailored CRM solutions for public sector entities in the NSW, focusing on scalability and compliance. Integrated Dynamics 365 CE with Azure Logic Apps and third-party systems for seamless data flow. Conducted data migration projects involving complex ETL pipelines, ensuring data integrity.
Sr. Developer / Projects Lead at Technip France Abu Dhabi, Group IT Specialist Team (SES)
January 1, 2016 - January 1, 2016Began as a Software Developer and advanced through roles to Senior Developer, Lead Developer, and Technical Project Manager. Served as the Sr. Developer/Technical Lead in working directly with business units to create application architectures and lead the development of various software projects through the full software development life cycle (SDLC). Translated business requirements into detailed architectures and designs, documenting all functional and technical requirements, and utilizing enterprise architecture standards to document all solution components and configurations. Developed applications across a variety of technologies and led multiple migration projects, including migrating MOSS 2007 Farm to SharePoint 2010 and Lotus Notes applications to SharePoint 2010. Delivered software solutions within specified timeframes and budget constraints. Successfully led teams of up to 20 members for various projects, including both onshore and offshore resources. Contributed to the appr
Education
Master of Science in Information Technology (Big Data Research) at SZABIST, Dubai International Academic City, UAE
January 11, 2030 - January 1, 2014Bachelor of Science in Software Engineering at University of Sindh Jamshoro
January 11, 2030 - January 1, 2006Qualifications
PL-600 Microsoft Dynamics 365 + Power Platform Solution Architect Expert
January 11, 2030 - October 28, 2025PL-200 Power Platform Functional Consultant Associate
January 11, 2030 - October 28, 2025MB-230 Dynamics 365 Customer Service Functional Consultant
January 11, 2030 - October 28, 2025MB-220 Dynamics 365 Customer Insights (Journeys) Functional Consultant
January 11, 2030 - October 28, 2025MCPD .Net Framework, Web Developer
January 11, 2030 - October 28, 2025MCTS Microsoft SharePoint Developer 2010,2013,2016
January 11, 2030 - October 28, 2025Microsoft Certified Teamwork Administrator
January 11, 2030 - October 28, 2025PMP PMI Project Management Professional
January 11, 2030 - October 28, 2025CSMCertified Scrum Master
January 11, 2030 - October 28, 2025Generative AI in Business Applications (TAFE)
January 11, 2030 - October 28, 2025Industry Experience
Energy & Utilities, Government, Professional Services, Software & Internet
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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