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Hi, I’m Larasati Varianti Putri, a Jakarta-based professional with a background in social welfare and strong experience in enrollment coordination, customer success, and content development. I enjoy turning complex information into clear, engaging content and collaborating with cross-functional teams using tools like Salesforce, JIRA, and PEGA to support students, partners, and customers. I am passionate about education access, youth development, and community engagement. I bring solid organizational skills, a collaborative mindset, and a data-driven approach to drive programs and campaigns while maintaining a friendly, people-first perspective.…Hi, I’m Larasati Varianti Putri, a Jakarta-based professional with a background in social welfare and strong experience in enrollment coordination, customer success, and content development. I enjoy turning complex information into clear, engaging content and collaborating with cross-functional teams using tools like Salesforce, JIRA, and PEGA to support students, partners, and customers. I am passionate about education access, youth development, and community engagement. I bring solid organizational skills, a collaborative mindset, and a data-driven approach to drive programs and campaigns while maintaining a friendly, people-first perspective.

Larasati Varianti Putri

Digital Marketer, Community Manager, Brand Strategist, +7

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Hi, I’m Larasati Varianti Putri, a Jakarta-based professional with a background in social welfare and strong experience in enrollment coordination, customer success, and content development. I enjoy turning complex information into clear, engaging content and collaborating with cross-functional teams using tools like Salesforce, JIRA, and PEGA to support students, partners, and customers. I am passionate about education access, youth development, and community engagement. I bring solid organizational skills, a collaborative mindset, and a data-driven approach to drive programs and campaigns while maintaining a friendly, people-first perspective.…Hi, I’m Larasati Varianti Putri, a Jakarta-based professional with a background in social welfare and strong experience in enrollment coordination, customer success, and content development. I enjoy turning complex information into clear, engaging content and collaborating with cross-functional teams using tools like Salesforce, JIRA, and PEGA to support students, partners, and customers. I am passionate about education access, youth development, and community engagement. I bring solid organizational skills, a collaborative mindset, and a data-driven approach to drive programs and campaigns while maintaining a friendly, people-first perspective.

Available to hire

Hi, I’m Larasati Varianti Putri, a Jakarta-based professional with a background in social welfare and strong experience in enrollment coordination, customer success, and content development. I enjoy turning complex information into clear, engaging content and collaborating with cross-functional teams using tools like Salesforce, JIRA, and PEGA to support students, partners, and customers.

I am passionate about education access, youth development, and community engagement. I bring solid organizational skills, a collaborative mindset, and a data-driven approach to drive programs and campaigns while maintaining a friendly, people-first perspective.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Indonesian

Fluent

English

Advanced

Work Experience

Customer Success Specialist at Teleperformance

October 1, 2025 - October 1, 2025

Handled 58-63 inbound calls daily for USA international retail, resolving payment issues, returns, product information, and order placement using the PEGA CRM. Escalated priority problems through proper channels and processed payments and client data securely to protect personal information.

Enrollment Coordinator at EF Academy

June 1, 2025 - June 1, 2025

Advised prospective students on academic programs, admissions, campus life, and application processes across multiple campuses; conducted cold calls, responded to inquiries, and generated/qualified leads. Managed communications with Salesforce CRM, coordinated content workflows via JIRA, and built a strong local social media presence; localized English website content to Indonesian for target engagement. Organized information sessions, webinars, and campus visits.

Enrollment Associate at EF Academy

November 1, 2024 - November 1, 2024

Proofread and translated website content and marketing materials for the Indonesian market. Assisted events for potential families, engaged leads from Salesforce and Meta ads, and drafted/edited content for EF Academy Indonesian website and social media.

Key Opinion Leader and Affiliate Intern at RealCo Indonesia

September 1, 2024 - September 1, 2024

Negotiated and closed deals with 150 affiliate candidates with an 80% conversion rate. Monitored and followed up on affiliate deals and provided product knowledge support to affiliates.

Research Intern at Resilient Development Initiative (RDI)

August 1, 2024 - August 1, 2024

Supported studies on Adaptive Social Protection (ASP) in global and Indonesian contexts through literature reviews and article drafting; produced presentations and translated materials for research purposes.

Student Intern at BPJS Ketenagakerjaan KC Kebayoran Baru

July 1, 2023 - July 1, 2023

Engaged in social work for non-formal workers; facilitated outreach on the Social Security Administrator for Employment; prepared weekly reports and a final proposal.

Student Intern at Panti Asuhan Putra Utama 1 Klender

January 1, 2023 - January 1, 2023

Assessed and engaged with beneficiaries; developed a formal termination process guideline and prepared weekly reports and final proposals; presented findings to organizations and supervisors.

Head of Art Division at Himpunan Mahasiswa Ilmu Kesejahteraan Sosial UI (HMIKS UI)

January 1, 2023 - January 1, 2023

Led five programs for the Art Division including a digital magazine, volunteering, talk shows, and an art exhibition; recruited and managed five staff members; liaised with internal and external stakeholders.

Staff of Art Division at HMIKS UI

February 1, 2022 - February 1, 2022

Directed concepts for six monthly digital magazines, organized and published art submissions, and promoted student participation in social welfare-related art projects and exhibitions.

Staff of Human Resources Development at OSUI Mahawaditra

January 1, 2022 - January 1, 2022

Assisted HR-related activities and events, supporting the development of organizational processes and member engagement.

Staff of Media Division at BK MWA UI UM

March 1, 2022 - March 1, 2022

Designed over 60 social media contents, reorganized 25 publications, and coordinated with other divisions to align publications and communications.

Enrolment Coordinator at EF ACADEMY

June 1, 2025 - June 1, 2025

Advised prospective students on academic programs, admission requirements, campus life, and the application process for New York, Pasadena, and Oxford campuses; conducted daily cold calls and responded to inquiries; managed communications and tracked engagement using Salesforce CRM; used JIRA to manage content production workflows; developed and localized Indonesian website content and maintained a social media presence.

Enrolment Associate at EF ACADEMY

November 1, 2024 - November 1, 2024

Proofread and translated website content and marketing materials for the Indonesian market; assisted events for potential families; engaged leads from Salesforce and Meta advertisements; drafted content for Indonesian website and social media.