I am a results-driven professional with a proven track record in consultancy, project management and customer support. I have led cross-functional teams, optimized operational processes, and implemented digital visibility solutions that improved communication between sales and operations. I thrive in dynamic environments and enjoy turning complex challenges into actionable strategies. I am passionate about environmental protection and sustainable development, with hands-on experience in EU-funded projects, lean management and process improvement. I value training and teamwork, and I continually seek opportunities to transfer knowledge, mentor colleagues and drive continuous improvement across organizations.…

Oana Cristina Iancovici

I am a results-driven professional with a proven track record in consultancy, project management and customer support. I have led cross-functional teams, optimized operational processes, and implemented digital visibility solutions that improved communication between sales and operations. I thrive in dynamic environments and enjoy turning complex challenges into actionable strategies. I am passionate about environmental protection and sustainable development, with hands-on experience in EU-funded projects, lean management and process improvement. I value training and teamwork, and I continually seek opportunities to transfer knowledge, mentor colleagues and drive continuous improvement across organizations.…

Available to hire

I am a results-driven professional with a proven track record in consultancy, project management and customer support. I have led cross-functional teams, optimized operational processes, and implemented digital visibility solutions that improved communication between sales and operations. I thrive in dynamic environments and enjoy turning complex challenges into actionable strategies.

I am passionate about environmental protection and sustainable development, with hands-on experience in EU-funded projects, lean management and process improvement. I value training and teamwork, and I continually seek opportunities to transfer knowledge, mentor colleagues and drive continuous improvement across organizations.

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Skills

Experience Level

Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent

Work Experience

Customer Support Coordinator – UK, Nordic & Eastern Europe at SVEMA Hygiene GmbH (former GOJO Central Europe GmbH)
January 1, 2025 - October 28, 2025
Operational management, organizing and creating digital visibility of operational processes; developing and standardizing the communication processes between the sales team and operations team.
Customer Support Coordinator – Nordic & Eastern Europe at GOJO Central Europe GmbH (former Prodene GmbH)
December 1, 2024 - December 1, 2024
Operational management, organizing and creating digital visibility of operational processes; developing and standardizing the communication processes between the sales team and operations team.
Consultant at ICG Integrated Consulting Group srl
October 1, 2018 - October 1, 2018
Management consultancy, project management, consultancy and training in environmental protection area and renewable energy sources; multiple project engagements.
Free lancer at IANCOVICI L.N. OANA –CRINA P.F.A.
May 1, 2014 - May 1, 2014
Consulting and training in management consultancy; environmental protection and renewable energy; project-based activities; technical translations.
Consultant at SVASTA ICG srl
November 1, 2012 - November 1, 2012
Management consultancy; consulting in environmental protection area and waste management; project tenders and related activities.
Col laborator at SVASTA ICG srl
January 1, 2011 - January 1, 2011
Consultancy in environmental protection area and waste management; participation in technical documentation and tenders.
III-rd degree Scientific Researcher at National Research and Development Institute for Environmental Protection – ICIM Bucharest
July 1, 2010 - July 1, 2010
Research and development projects in environmental protection; involvement in structural funds related activities.

Education

Bachelor License at BUCHAREST POLITEHNIC UNIVERSITY, Faculty of Electrotechnics
September 1, 1992 - July 1, 1996
Graduation License at BUCHAREST POLITEHNIC UNIVERSITY, Faculty of Electrotechnics
October 1, 1996 - June 1, 2001
High School Diploma at THEORETICAL LYCEUM "DANTE ALIGHIERI"
September 1, 1992 - July 1, 1996
Business Process Manager at Denkstatt Romania
December 1, 2012 - March 1, 2013
ECQA Certified training course at CNFPA/ANC authorised training supplier
March 28, 2011 - April 1, 2011
Project Manager at CNFPA/ANC authorised training supplier
March 28, 2011 - April 1, 2011
Lean Six Sigma Green Belt at ICG Capabilities s.r.o.
January 11, 2030 - May 25, 2016

Qualifications

Lean Six Sigma Green Belt
January 11, 2030 - May 25, 2016
Business Process Manager
December 1, 2012 - March 1, 2013
ECQA Certified training course
March 28, 2011 - April 1, 2011
Project Manager
March 28, 2011 - April 1, 2011
Graduation License
October 1, 1996 - June 1, 2001
Bachelor License Physics-Chemistry
September 1, 1992 - July 1, 1996

Industry Experience

Manufacturing, Professional Services, Education, Software & Internet

Skills

Experience Level

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