Available to hire
Driven by a desire for a more balanced lifestyle I have recently left my full-time career of over 17 years to actively pursue remote or temporary work. I am available to start immediately, offering a strong, adaptable skillset honed through over 20 years of experience in a finance, data and customer-relations environment. My proficiency in Microsoft Office, CRM systems, data management, invoicing and customer relationship building combined with my commitment to efficiency and attention to detail makes me an ideal candidate for roles in customer service, finance, data entry & administrative roles.
I’ve lived in Eastbourne for almost 20 years. I am a retired Black Belt in Karate but still like to stay active at the gym, cycling or on walks. I enjoy travel, writing and spending time outdoors with my two dogs.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Licensing Specialist at Independent Consultancy
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Project Research & Data Analyst at PLAZA Events
April 30, 2025 - April 30, 2025Researching companies/event and identifying key employees. Investigating and locating contact details. Inputting & managing all data within Salesforce (CRM).
Client Engagement Manager (Head of Renewal Growth) at Motion Picture Licensing Company (MPLC)
February 28, 2025 - February 28, 2025Proactive business generation & client management, managing a book of over 10 million pounds of licence renewals. Increasing renewal growth by 150% in 2023 and 185% in 2024. Independently developed & implemented successful practices. Liaising with clients internationally, from small businesses to FTSE 100 companies. Negotiating prices, maintaining healthy business relationships & providing clear communication of legal requirements & licence adjustments. Using resources to track and gain contact with evasive clients. Performance presentation & reporting.
Sales Associate at Big Box Storage
August 31, 2007 - August 31, 2007Maintaining quality checks of all aspects of the operation of the storage centre. Setting up of new rental agreements and promoting third party insurance. Daily invoice runs and weekly cash reconciliation. Generating new business, cash collection and debt chasing. Use of spreadsheets, CRM & data entry.
Office Assistant (Temp) at Willsmer-Wagg
August 31, 2006 - August 31, 2006Processing and chasing orders. Product/Pricing outreach via email and telephone. Order auditing & supplier sourcing. Database entry & management. Report generation & archiving.
Store Manager at Tie Rack
August 31, 2006 - August 31, 2006Inventory & staff management. Banking and rota administration. Recruitment & interviewing. Maintaining stock and store presentation & cleanliness.
Licensing Specialist
June 1, 2025 - October 28, 2025Independent consultancy on Copyright Licensing; reviewing clients’ existing licences to identify cost savings & compliance gaps; managing audits, cost-reviews and policy drafting; building client relationships, handling outreach & securing new business; offering ongoing support and annual licence management.
Project Research & Data Analyst at PLAZA Events
April 1, 2025 - April 1, 2025Researching companies/events and identifying key employees; investigating and locating contact details; inputting & managing all data within Salesforce (CRM).
Client Engagement Manager at Motion Picture Licensing Company (MPLC)
February 1, 2025 - February 1, 2025Proactive business generation & client management, managing a book of over 10 million pounds of licence renewals; increasing renewal growth by 150% in 2023 and 185% in 2024; liaising with clients internationally, from small businesses to FTSE 100 companies; negotiating prices, maintaining healthy business relationships & providing clear communication of legal requirements & licence adjustments; using resources to track and gain contact with evasive clients; performance presentation & reporting.
Licensing Specialist at Independent Consultant
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Client Engagement Manager at Motion Picture Licensing Company (MPLC)
February 28, 2025 - February 28, 2025Proactive business generation & client management, managing a book of over 10 million pounds of licence renewals. Increasing renewal growth by 150% in 2023 and 185% in 2024. Independently developed & implemented successful practices. Liaising with clients internationally, from small businesses to FTSE 100 companies. Negotiating prices, maintaining healthy business relationships & providing clear communication of legal requirements & licence adjustments. Using resources to track and gain contact with evasive clients. Performance presentation & reporting.
Sales Associate at Big Box Storage
August 1, 2007 - August 1, 2007Maintaining quality checks of all aspects of the operation of the storage centre. Setting up of new rental agreements and promoting third party insurance. Daily invoice runs and weekly cash reconciliation. Generating new business, cash collection and debt chasing. Use of spreadsheets, CRM & data entry.
Office Assistant (Temp) at Willsmer-Wagg
August 1, 2006 - August 1, 2006Processing and chasing orders. Product/Pricing outreach via email and telephone. Order auditing & supplier sourcing. Database entry & management. Report generation & archiving.
Store Manager at Tie Rack
August 1, 2006 - August 1, 2006Inventory & staff management. Banking and rota administration. Recruitment & interviewing. Maintaining stock and store presentation & cleanliness.
Licensing Specialist at Independent/ Freelance
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Client Engagement Manager (Head of Renewal Growth) at Motion Picture Licensing Company (MPLC)
February 1, 2025 - February 1, 2025Proactive business generation & client management, managing a book of over 10 million pounds of licence renewals. Increasing renewal growth by 150% in 2023 and 185% in 2024. Independently developed & implemented successful practices. Liaising with clients internationally, from small businesses to FTSE 100 companies. Negotiating prices, maintaining healthy business relationships & providing clear communication of legal requirements & licence adjustments. Using resources to track and gain contact with evasive clients. Performance presentation & reporting.
Licensing Specialist at Freelance/Consultancy
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Business Manager at Reed Decorators
February 1, 2025 - October 28, 2025Financial Reporting: Management of accounts payable/receivable and tax returns. Quoting and Cost Analysis: Developing detailed job quotes, including calculating materials, labour and overheads. CRM Software & MS Office. Cash Flow Management: Managing customer payments and tracking cash movement. Critical Thinking & Problem Solving: Troubleshooting billing discrepancies and resolving financial issues.
Office Assistant (Temp) at Willsmer-Wagg
August 1, 2006 - October 28, 2025Processing and chasing orders. Product/pricing outreach via email and telephone. Order auditing & supplier sourcing. Database entry & management. Report generation & archiving.
Licensing Specialist (Freelance/Consultancy) at Independent Consultancy
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Licensing Specialist at Licensing Advisory (Freelance/Consultancy)
June 1, 2025 - October 28, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Licensing Specialist at Licensing Advisory
June 1, 2025 - October 28, 2025Providing independent consultancy on Copyright Licensing; reviewing clients’ existing licences for cost savings and compliance gaps; managing audits, cost-reviews and policy drafting; building client relationships, handling outreach and securing new business; offering ongoing support and annual licence management.
Licensing Specialist at Independent Consultancy
June 1, 2025 - October 31, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Business Manager at Reed Decorators
February 1, 2025 - October 31, 2025Financial Reporting: Management of accounts payable/receivable and tax returns. Quoting and Cost Analysis: Developing detailed job quotes, including calculating materials, labour and overheads. CRM Software & MS Office. Cash Flow Management: Managing customer payments and tracking cash movement. Critical Thinking & Problem Solving: Troubleshooting billing discrepancies and resolving financial issues.
Project Research & Data Analyst at PLAZ Events
April 30, 2025 - April 30, 2025Researching companies/events and identifying key employees. Investigating and locating contact details. Inputting & managing all data within Salesforce (CRM).
Licensing Specialist at Freelance/Consultancy
June 1, 2025 - October 31, 2025Providing independent consultancy services on Copyright Licensing. Reviewing clients’ existing licences to identify cost savings & compliance gaps. Managing audits, cost-reviews and policy drafting. Building client relationships, handling outreach & securing new business. Offering ongoing support and annual licence management.
Project Research & Data Analyst at PLAZ Events
April 1, 2025 - April 1, 2025Researching companies/event and identifying key employees. Investigating and locating contact details. Inputting & managing all data within Salesforce (CRM).
Office Assistant (Temp) at Willsmer-Wagg
August 1, 2006 - October 31, 2025Processing and chasing orders. Product/Pricing outreach via email and telephone. Order auditing & supplier sourcing. Database entry & management. Report generation & archiving.
Education
Bachelor’s degree at University of Portsmouth
January 1, 2002 - January 1, 2005Bachelor's Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE/A-Levels at Norton Hill School
January 1, 1995 - January 1, 2002Bachelor's Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE at Norton Hill School
January 1, 1995 - January 1, 2002A-Levels at Norton Hill School
January 1, 1995 - January 1, 2002Bachelor’s Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE at Norton Hill School
January 1, 1995 - January 1, 2002A/AS Levels at Norton Hill School
January 1, 1995 - January 1, 2002Bachelor’s Degree at University of Portsmouth
January 1, 2002 - December 31, 2005Bachelor's Degree at University of Portsmouth
January 1, 2002 - January 1, 2005A/AS Levels at Norton Hill School
January 1, 1995 - January 1, 2002GCSE at Norton Hill School
January 1, 1995 - January 1, 2002Bachelor's Degree at University of Portsmouth
January 1, 2002 - December 31, 2005Bachelor’s Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE at Norton Hill School
January 1, 1995 - January 1, 2002A/AS Levels at Norton Hill School
January 1, 2000 - January 1, 2002Bachelor's Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE (7 x Grade C & Above) at Norton Hill School
January 1, 1995 - January 1, 2002A/AS Levels (3 x Grade C & Above) at Norton Hill School
January 1, 1995 - January 1, 2002Bachelor's Degree at University of Portsmouth
January 1, 2002 - January 1, 2005GCSE at Norton Hill School
January 1, 1995 - January 1, 2002A/AS Levels at Norton Hill School
January 1, 1995 - January 1, 2002Qualifications
Industry Experience
Media & Entertainment, Professional Services, Other, Financial Services, Software & Internet, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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