Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
Estonian
Fluent
English
Fluent
Russian
Beginner
Finnish
Beginner
Work Experience
Country & Language Editor at Adecco
December 1, 2024 - December 1, 2024Building Apple Maps for Estonia.
Insight Specialist at Capita
March 1, 2024 - March 1, 2024For Bord Gáis Energy.
Point of Contact Assistant at Capita / Bord Gáis Energy
December 1, 2023 - December 1, 2023For Bord Gáis Energy.
Customer Service Advisor at Bord Gáis Energy
October 1, 2022 - October 1, 2022For Bord Gáis Energy.
Store Assistant at Aldi Ireland
November 1, 2020 - November 1, 2020Merchandising.
Supervisor at Mr.Price Branded Bargains
September 1, 2018 - September 1, 2018Day-to-day store operations and supervision.
Sales Assistant at Mr.Price Branded Bargains
September 1, 2016 - September 1, 2016Sales, customer service and stock handling.
Retail Manager at Click.ie
June 1, 2016 - June 1, 2016Day-to-day store operations, customer service, stock control and reporting.
Monitoring Specialist at Evros Technology Group
March 1, 2015 - March 1, 2015Administering AVG Managed Workplace monitoring; site setup; VM deployment; Group Policies; hardware configuration; customer liaison; trainings.
Support Engineer at Evros Technology Group
January 1, 2013 - January 1, 2013NOC 1st & 2nd level support; alert handling; ticketing systems; remote access tools.
PC Clinic Technician at PC Clinic
November 1, 2011 - November 1, 2011Ordering and replacing parts on laptops/desktops; software installations; smartphone/tablet repairs.
Remote Support Specialist at MicroLink Eesti
November 1, 2010 - November 1, 2010Business customer support via PC and phone; SLAs; remote sessions.
Development Specialist at Ordi AS
September 1, 2010 - September 1, 2010Diversified: improving PC production efficiency; pre-configured installation packages; testing; WHQL hardware tests; maintaining support info; international communication in English.
Computer Technician at Ordi AS
October 1, 2007 - October 1, 2007Built over 5000 computers; hardware repairs; internal processes improvements.
Education
Associate degree (diploma) at Tallinn Industrial Education Centre
January 1, 2002 - December 31, 2004Diploma, Bodybuilding & Fitness Instructor at Tallinn University / Tallinn Bodybuilding & Fitness Federation
January 1, 2010 - December 31, 2011Diploma, Chef - Confectioner at Tallinn Service School
January 1, 1996 - December 31, 2000Qualifications
iPhone and iPad Technical Training
January 11, 2030 - October 28, 2025MCTS: Microsoft Windows Vista, Configuration
January 11, 2030 - October 28, 2025MS: Windows 7, Configuring Apple Product Professional
January 11, 2030 - October 28, 2025Windows 7, Configuring (MCTS 70-680)
January 11, 2030 - October 28, 2025Industry Experience
Computers & Electronics, Retail, Professional Services, Software & Internet, Other
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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