Available to hire
I’m a freelance translator with experience in customer service, copywriting, e-commerce operations. I’m very detail oriented and dedicated.
Experience Level
Language
Bulgarian
Fluent
English
Fluent
Italian
Fluent
Spanish; Castilian
Intermediate
Work Experience
CUSTOMER SERVICE AGENT at Telus Digital
August 1, 2025 - August 1, 2025Customer service representative via phone and email with Italian and English for an international travel booking platform.
E-COMMERCE MANAGEMENT AND CUSTOMER SERVICE at Hillman
August 1, 2025 - October 28, 2025Processing orders, returns and exchanges in Shopify and Warehouse management software, customer service via phone and email, accounting operations.
Translator - Multimedia and subtitle localization at Freelance
May 1, 2022 - October 28, 2025Translation, localization and QC of subtitles for full motion videos, TV series, reality TV shows, documentaries, and animated series.
Translator - Software and game content localization at Freelance
May 1, 2021 - October 28, 2025Translation and localization of video game content and related marketing materials.
Translator - Legal and commercial translation at Freelance
January 1, 2014 - October 28, 2025Translation of notarial documents and deeds; contracts; bank statements; financial statements; balance sheets; minutes of meetings; birth, death, marriage, and divorce certificates; articles of incorporation; bylaws; foundation charters; and other legal, financial, and business documents.
Education
Master’s Degree at Università degli Studi di Milano
January 1, 2011 - January 1, 2014Bachelor’s Degree at Università degli Studi di Roma La Sapienza
January 1, 2007 - January 1, 2011Specialized High School Diploma at Secondary School Konstantin Preslavski
January 1, 2000 - January 1, 2005Qualifications
EF SET English Certificate
January 11, 2030 - October 28, 2025TOEFL Essentials
January 11, 2030 - October 28, 2025Industry Experience
Gaming, Media & Entertainment, Software & Internet, Professional Services, Travel & Hospitality, Education, Retail
Experience Level
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