Available to hire
I’m Kaniz Fatima Sayed, an Operations Manager with over 9 years of experience across IT, Print Media, FMCG, and Education. I excel at operations, project management, and problem-solving, and I enjoy leading campaigns, implementing projects, and delivering business goals through collaboration and strong communication.
My career spans roles from nursing assistant to operations leadership, including managing apprenticeship programs at Gem & Jewellery Skill Council of India, driving sales promotions at DDM Mudra, and building client relationships at Richfeel Health & Beauty. I hold a BA in Arts from Mumbai University.
Language
English
Advanced
Swedish
Intermediate
Hindi
Advanced
Marathi (Marāṭhī)
Advanced
Work Experience
Nursing Assistant at Jönköping Kommun (Ceciliagården Äldreboende)
January 1, 2025 - January 1, 2025Provided high-quality care and comfort to elderly residents, including showers, meals, cleaning, leisure activities, and mobility assistance. Ensured timely medication administration and health reporting for assigned individuals.
Manager Operations at Gem & Jewellery Skill Council of India
January 1, 2023 - January 1, 2023Represented the organization at national and state forums; contributed to policy review, guideline implementation, and training program rollout. Led workshops, apprenticeship schemes, budget management, vendor onboarding, and promotional activities; drove compliance reporting and project closures.
Program Manager at DDM Mudra (Multiplier)
January 1, 2016 - January 1, 2016Led sales promotions for FMCG products; managed a team of 200 sales promoters; oversaw interviews, inductions, store audits, stock reports, and customer complaints; prepared performance reports and budgets.
Business Development Executive at Richfeel Health & Beauty Pvt Ltd.
January 1, 2015 - January 1, 2015Acquired new clients and conducted hair health campaigns to generate revenue; collaborated on marketing initiatives; coordinated residential campaigns with Trichologist and handled client servicing and reports.
Telesales Executive at Sanda Wellbeing Pvt Ltd
January 1, 2014 - January 1, 2014Generated sales leads via cold calls; supported subscription sales for magazines; maintained CRM records and coordinated with marketing and client teams for product delivery and ad inserts.
Tele-Caller at Software System & Solutions
January 1, 2013 - January 1, 2013Generated leads for education courses; coordinated with faculties and parents for enrollment; assisted placement coordination and maintained weekly sales reports.
Education
Bachelor’s degree in arts (Specialisation - Economics & Political Science) at Mumbai University
June 1, 2019 - May 1, 2022Qualifications
Industry Experience
Education, Healthcare, Consumer Goods, Media & Entertainment, Retail, Professional Services
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