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I am a dedicated Customer Service and Administrative Professional with over 5 years of experience in client relations, operational support, and problem-solving. I have a proven ability to manage customer inquiries, enhance service delivery, and maintain strong client retention.\n\nI am seeking roles as a Virtual Assistant, Customer Service Representative, or Administrative Officer, and excel at coordinating schedules, maintaining documentation, and delivering high-quality support while upholding confidentiality across multi-client portfolios.…I am a dedicated Customer Service and Administrative Professional with over 5 years of experience in client relations, operational support, and problem-solving. I have a proven ability to manage customer inquiries, enhance service delivery, and maintain strong client retention.\n\nI am seeking roles as a Virtual Assistant, Customer Service Representative, or Administrative Officer, and excel at coordinating schedules, maintaining documentation, and delivering high-quality support while upholding confidentiality across multi-client portfolios.

Tella Olufunmilola Esther

Content Creator, Project Manager, Data Collector, +2

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I am a dedicated Customer Service and Administrative Professional with over 5 years of experience in client relations, operational support, and problem-solving. I have a proven ability to manage customer inquiries, enhance service delivery, and maintain strong client retention.\n\nI am seeking roles as a Virtual Assistant, Customer Service Representative, or Administrative Officer, and excel at coordinating schedules, maintaining documentation, and delivering high-quality support while upholding confidentiality across multi-client portfolios.…I am a dedicated Customer Service and Administrative Professional with over 5 years of experience in client relations, operational support, and problem-solving. I have a proven ability to manage customer inquiries, enhance service delivery, and maintain strong client retention.\n\nI am seeking roles as a Virtual Assistant, Customer Service Representative, or Administrative Officer, and excel at coordinating schedules, maintaining documentation, and delivering high-quality support while upholding confidentiality across multi-client portfolios.

Available to hire

I am a dedicated Customer Service and Administrative Professional with over 5 years of experience in client relations, operational support, and problem-solving. I have a proven ability to manage customer inquiries, enhance service delivery, and maintain strong client retention.\n\nI am seeking roles as a Virtual Assistant, Customer Service Representative, or Administrative Officer, and excel at coordinating schedules, maintaining documentation, and delivering high-quality support while upholding confidentiality across multi-client portfolios.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Beginner

Work Experience

Relationship Manager at Temmyobis Residence

September 1, 2021 - September 1, 2025

Cultivated strong client relationships, maintaining a 95% client retention rate through exceptional service delivery. Oversaw daily operations, streamlining processes to enhance operational efficiency by 15%. Managed a diverse portfolio of properties, ensuring optimal occupancy rates and maximizing rental income.

Administrative Assistant at Playback Nigeria

May 1, 2019 - May 1, 2019

Coordinated office operations, documentation, and correspondence to support daily administrative functions. Assisted in scheduling, record management, and internal communication for improved office efficiency. Supported team members with project tasks and customer inquiries.

Customer Service Representative at Royal OOAT Concepts Limited

December 1, 2018 - December 1, 2018

Responded to customer inquiries with professionalism and empathy, ensuring high satisfaction levels. Resolved service issues and supported clients with product and service information. Maintained detailed records of customer interactions and feedback.