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I'm a remote Group Insurance Broker and client account management professional with 10+ years of experience. I’m licensed in Life, Health & Annuity Insurance across six states and excel at building lasting client relationships, planning, organizing, and leading teams to improve performance and retention. I thrive in client-facing, results-driven environments, handling inbound/outbound calls, developing customized programs, and coordinating across locations. My background in wellness coaching, program direction, and hospitality has sharpened my communication, problem-solving, and leadership skills to deliver value with every interaction.…I'm a remote Group Insurance Broker and client account management professional with 10+ years of experience. I’m licensed in Life, Health & Annuity Insurance across six states and excel at building lasting client relationships, planning, organizing, and leading teams to improve performance and retention. I thrive in client-facing, results-driven environments, handling inbound/outbound calls, developing customized programs, and coordinating across locations. My background in wellness coaching, program direction, and hospitality has sharpened my communication, problem-solving, and leadership skills to deliver value with every interaction.

Johanna Jobin

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I'm a remote Group Insurance Broker and client account management professional with 10+ years of experience. I’m licensed in Life, Health & Annuity Insurance across six states and excel at building lasting client relationships, planning, organizing, and leading teams to improve performance and retention. I thrive in client-facing, results-driven environments, handling inbound/outbound calls, developing customized programs, and coordinating across locations. My background in wellness coaching, program direction, and hospitality has sharpened my communication, problem-solving, and leadership skills to deliver value with every interaction.…I'm a remote Group Insurance Broker and client account management professional with 10+ years of experience. I’m licensed in Life, Health & Annuity Insurance across six states and excel at building lasting client relationships, planning, organizing, and leading teams to improve performance and retention. I thrive in client-facing, results-driven environments, handling inbound/outbound calls, developing customized programs, and coordinating across locations. My background in wellness coaching, program direction, and hospitality has sharpened my communication, problem-solving, and leadership skills to deliver value with every interaction.

Available to hire

I’m a remote Group Insurance Broker and client account management professional with 10+ years of experience. I’m licensed in Life, Health & Annuity Insurance across six states and excel at building lasting client relationships, planning, organizing, and leading teams to improve performance and retention.

I thrive in client-facing, results-driven environments, handling inbound/outbound calls, developing customized programs, and coordinating across locations. My background in wellness coaching, program direction, and hospitality has sharpened my communication, problem-solving, and leadership skills to deliver value with every interaction.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Licensed Insurance Agent at Independent Insurance Agent

January 1, 2025 - January 1, 2025

Client’s account management; handle inbound & outbound calls; conduct follow-up outbound calls; build lasting relationships to drive consumer loyalty.

Sales Program Director/Administration/Wellness Coach at Jenny Craig, PBG/Wellington

January 1, 2022 - January 1, 2022

Responsible for strengthening the organization’s relationship with existing accounts; resolve issues; improve client retention; performance management of employees; drive revenue and profit; client’s account management; inbound & outbound calls; build lasting relationships to drive consumer loyalty.

Restaurant Floor/Manager at Uncle Eddie's Ristorante

January 1, 2019 - January 1, 2019

Hired, trained, and developed 20-member staff; oversaw daily operations; ensured outstanding service, food safety, and cleanliness; opening/closing duties; inventory and par stock; shift scheduling; issue resolution and retention improvement.

Restaurant Floor/Manager at EVO Italian Restaurant

January 1, 2016 - January 1, 2016

Managed high-profile clientele in a fine dining atmosphere; resolved issues; cash handling and POS operations; hired, coached, and trained staff; event coordination and marketing materials.

Program Director/Client’s account management at Remote- Online Programs, French & English-CLC ACTION

January 1, 2017 - January 1, 2017

Developed, implemented, and evaluated organizational solutions for clients; leadership development; coordinated curriculum activities in Ottawa, Toronto & Miami; prepared customized courses; managed inbound & outbound calls; client relationship building.

Clinical Director at Medical Clinic

January 1, 2010 - January 1, 2010

Customized wellness programs; resolved issues; improved client retention; managed employee performance; handle inbound & outbound calls; build lasting relationships to drive loyalty.