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I am a Customer Service and Sales Operations Executive with extensive experience in Customer Success Management, Client Relations, and Account Growth. I have led remote and in-person teams, built scalable customer success pipelines, and delivered cross-functional training that boosts performance and retention. I thrive on building strong client relationships, solving complex problems with data-driven strategies, and collaborating across product, sales, and operations to drive revenue and customer satisfaction. My work spans telecommunications, solar, advertising, research, technology, and other industries, and I am proud to mentor teams toward measurable growth.…I am a Customer Service and Sales Operations Executive with extensive experience in Customer Success Management, Client Relations, and Account Growth. I have led remote and in-person teams, built scalable customer success pipelines, and delivered cross-functional training that boosts performance and retention. I thrive on building strong client relationships, solving complex problems with data-driven strategies, and collaborating across product, sales, and operations to drive revenue and customer satisfaction. My work spans telecommunications, solar, advertising, research, technology, and other industries, and I am proud to mentor teams toward measurable growth.

Jared Schommer

Project Manager, Marketing Analyst, Marketing Consultant, +1

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I am a Customer Service and Sales Operations Executive with extensive experience in Customer Success Management, Client Relations, and Account Growth. I have led remote and in-person teams, built scalable customer success pipelines, and delivered cross-functional training that boosts performance and retention. I thrive on building strong client relationships, solving complex problems with data-driven strategies, and collaborating across product, sales, and operations to drive revenue and customer satisfaction. My work spans telecommunications, solar, advertising, research, technology, and other industries, and I am proud to mentor teams toward measurable growth.…I am a Customer Service and Sales Operations Executive with extensive experience in Customer Success Management, Client Relations, and Account Growth. I have led remote and in-person teams, built scalable customer success pipelines, and delivered cross-functional training that boosts performance and retention. I thrive on building strong client relationships, solving complex problems with data-driven strategies, and collaborating across product, sales, and operations to drive revenue and customer satisfaction. My work spans telecommunications, solar, advertising, research, technology, and other industries, and I am proud to mentor teams toward measurable growth.

Available to hire

I am a Customer Service and Sales Operations Executive with extensive experience in Customer Success Management, Client Relations, and Account Growth. I have led remote and in-person teams, built scalable customer success pipelines, and delivered cross-functional training that boosts performance and retention.

I thrive on building strong client relationships, solving complex problems with data-driven strategies, and collaborating across product, sales, and operations to drive revenue and customer satisfaction. My work spans telecommunications, solar, advertising, research, technology, and other industries, and I am proud to mentor teams toward measurable growth.

Skills

Copywriting

CRM

Presentation Design

Experience Level

Copywriting

Intermediate

CRM

Intermediate

Presentation Design

Intermediate

Work Experience

Customer Success and Operations Consultant at Private-Nationwide

January 1, 2022 - October 28, 2025

Team Training Consultant: customer service, sales, and telephone script messaging. Sales and marketing campaigns, and telemarketing project consultant working with political, corporate, and government clients. Qualitative and quantitative marketing research study design with specialized statistical targeted marketing. Print and digital social media campaign design.

Sales Team Training and Management at Undisclosed Solar

January 1, 2025 - October 28, 2025

Train customer service representatives for prospecting and sales using the telephone, call center leads, and door knocking to build a sales and referral pipeline and set appointments with well-qualified potential solar customers. Train sales reps with presenting in-home and closing sales for Solar Products based on customers’ unique energy and financial needs and qualifications. Hit team sales targets and always scale for growth. Research and present various financing options based on client preferences and qualifications. Follow-up with both new customers and current leads presenting mutually beneficial referral programs.

Vice President of Client Relations/Customer Success and Project Management at Precision Opinion

January 1, 2021 - January 1, 2021

Managed independent project budgets and departmental payrolls, with annual revenues in excess of $15 million. Handled all customer communications, including presenting launch meetings at Contracting Clients’ request. Hired and trained customer-facing associate teams for customer service and marketing projects for political, corporate, and government organizations. Trained and developed middle-management teams specializing in telephone sales and outreach projects, with an emphasis on team growth and development. Oversaw facility management and employee development for 150 employees at a consumer outreach facility. Oversaw management of project fielding operations; managing supervisors, quality control, and data processing. Researched and prepared Requests For Proposals from Utilities, Civic, and Government bodies nationwide. Attended and presented informational and launch meetings at Contracting Clients’ request/requirement.

Store Launch Director and Customer Service Trainer at Spectrum (Charter Communications)

January 1, 2019 - January 1, 2019

Recruited and trained customer service teams to staff new store locations and launch new product lines. Launched new retail locations targeting increased sales and development of expanding local communications markets, with a focus on expanding community awareness of product and service offerings. Managed all onsite retail business requirements; including HR, payroll, revenue and profit/loss statements, and all product logistics.

Commercial Franchise Business Owner Training and Business Development at Driven Brands

January 1, 2018 - January 1, 2018

Trained sales and operations teams for automotive franchise business owners nationwide. Ran daily and weekly detailed profitability analysis for my client base. Hosted weekly Zoom calls with automotive business owners to review income projections and past sales data. Provided daily guidance to the client base and their employees regarding product marketing strategy, team management, and efficient inventory management practices. Traveled nationally to provide onsite and in-field sales training and best business management practices.

Marketing Campaign Operations Management and Sales Consultant at Project Parameters Inc

January 1, 2018 - January 1, 2018

Managed all contracts, project finances, and revenue projections, with average annual revenues of $3 million. Consultant focused on customer's service team development, operations, and corporate and consumer marketing. Directly recruited, trained, and managed multiple teams of domestic and international independent contractors. Reviewed effectiveness of national contractors; remotely audited project supervisors and project data results. Negotiated service contract specifications and product delivery deadlines. Consulted with development of Social Media Presence, SEM, SEO, PPC.

Director of Client Relations / Operations Manager / Project Director at EMH Opinion Sampling

January 1, 2016 - January 1, 2016

Maintained all client and vendor relationships for a nationwide client base with revenues in excess of $5 million. Maintained, resold/upgraded, and renewed service contracts for corporate and government organizations. Oversaw strategic operations and employee development for 100 person telephone-based research and telemarketing facilities. Oversaw management of fielding operations; managed supervisors, quality control, and data processing. Managed independent project and departmental budgets and annual revenue projections. Researched and prepared Requests For Proposals from Utilities, Civic, and Government bodies nationwide. Attended and presented informational and launch meetings at Contracting Clients’ request/requirement.

Account Executive at Valley Yellow Pages

January 1, 2005 - January 1, 2005

Set company sales records with average gross annual sales of $500,000. Developed and executed customized advertising programs focused on customer's unique business and industry needs. Developed strong relationships with clients and negotiated advertising program implementation. Integrated all levels of production to ensure customer satisfaction; coordinated contracting and design. Collaborated with management to project future target sales goals.