Marilou Duquette

Administrative Coordinator at Nuovo Artistic Photography

Act as the central point of contact for guests and studio staff across eight studios, coordinating between headquarters and departments; manage conflicts and respond to customer concerns quickly and professionally; coordinate with photographers, makeup artists, consultants, retouchers, and after-sales service to ensure efficient follow-up and workflow; respond to requests by phone, email, and text in English and French; monitor and respond to social media comments to engage followers; assist post-production by delivering digital albums and photo previews; support management by tracking daily sales data and consultant performance reports.

Professional Makeup and Hair Artist at Nuovo Artistic Photography

Consult with clients to determine makeup goals; apply makeup and ensure alignment with photographer directions and client preferences; deliver makeup and hairstyling for 6–7 clients per day in a fast-paced studio; build rapport with clients to enhance comfort and confidence during photoshoots; collaborate with photographers and sales team to encourage portrait purchases; greet and guide guests through appointments; manage inventory and purchase supplies as needed; maintain a clean, organized studio in line with brand standards.

Sales Consultant at Nuovo Artistic Photography

Prospected and booked photoshoots and beauty services; managed personal customer accounts; achieved sales targets; converted inbound leads into sales; guided customers through the sales process; maintained knowledge of targets and department performance daily/weekly; built positive rapport with clients and stayed informed on campaigns, launches, and promotions; ensured compliance with studio operations and brand guidelines.