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Delivering User-Centered Digital Experiences Through Research and Inclusive Design. Hi, I'm Janaka Kuruppu, a results-driven Senior UX Designer focused on turning complex digital platforms into intuitive experiences. I craft user-centered strategies through rigorous research, usability evaluation, and inclusive design, producing actionable insights and high-quality deliverables that improve engagement, accessibility, and conversions. I specialise in building scalable design systems and working with cross-functional teams to balance regulatory constraints with user needs. I’m passionate about helping financial services and enterprise platforms become easier to use and more accessible. My approach combines UX research, IA, and interaction design with WCAG 2.2 AA standards to deliver accessible, responsive experiences. I communicate findings clearly, produce structured reports, and ship high-quality outputs under tight deadlines.…Delivering User-Centered Digital Experiences Through Research and Inclusive Design. Hi, I'm Janaka Kuruppu, a results-driven Senior UX Designer focused on turning complex digital platforms into intuitive experiences. I craft user-centered strategies through rigorous research, usability evaluation, and inclusive design, producing actionable insights and high-quality deliverables that improve engagement, accessibility, and conversions. I specialise in building scalable design systems and working with cross-functional teams to balance regulatory constraints with user needs. I’m passionate about helping financial services and enterprise platforms become easier to use and more accessible. My approach combines UX research, IA, and interaction design with WCAG 2.2 AA standards to deliver accessible, responsive experiences. I communicate findings clearly, produce structured reports, and ship high-quality outputs under tight deadlines.

Janaka Kuruppu

UX Designer, UI Designer, Product Designer, +2

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Delivering User-Centered Digital Experiences Through Research and Inclusive Design. Hi, I'm Janaka Kuruppu, a results-driven Senior UX Designer focused on turning complex digital platforms into intuitive experiences. I craft user-centered strategies through rigorous research, usability evaluation, and inclusive design, producing actionable insights and high-quality deliverables that improve engagement, accessibility, and conversions. I specialise in building scalable design systems and working with cross-functional teams to balance regulatory constraints with user needs. I’m passionate about helping financial services and enterprise platforms become easier to use and more accessible. My approach combines UX research, IA, and interaction design with WCAG 2.2 AA standards to deliver accessible, responsive experiences. I communicate findings clearly, produce structured reports, and ship high-quality outputs under tight deadlines.…Delivering User-Centered Digital Experiences Through Research and Inclusive Design. Hi, I'm Janaka Kuruppu, a results-driven Senior UX Designer focused on turning complex digital platforms into intuitive experiences. I craft user-centered strategies through rigorous research, usability evaluation, and inclusive design, producing actionable insights and high-quality deliverables that improve engagement, accessibility, and conversions. I specialise in building scalable design systems and working with cross-functional teams to balance regulatory constraints with user needs. I’m passionate about helping financial services and enterprise platforms become easier to use and more accessible. My approach combines UX research, IA, and interaction design with WCAG 2.2 AA standards to deliver accessible, responsive experiences. I communicate findings clearly, produce structured reports, and ship high-quality outputs under tight deadlines.

Available to hire

Delivering User-Centered Digital Experiences Through Research and Inclusive Design. Hi, I’m Janaka Kuruppu, a results-driven Senior UX Designer focused on turning complex digital platforms into intuitive experiences. I craft user-centered strategies through rigorous research, usability evaluation, and inclusive design, producing actionable insights and high-quality deliverables that improve engagement, accessibility, and conversions. I specialise in building scalable design systems and working with cross-functional teams to balance regulatory constraints with user needs.

I’m passionate about helping financial services and enterprise platforms become easier to use and more accessible. My approach combines UX research, IA, and interaction design with WCAG 2.2 AA standards to deliver accessible, responsive experiences. I communicate findings clearly, produce structured reports, and ship high-quality outputs under tight deadlines.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Senior UX Designer at MUFG Pension & Market Services

June 1, 2021 - October 29, 2025

Led end-to-end UX design for the Retirement Income Plan (RIM) platform, simplifying superannuation investment tools for thousands of members and improving engagement by 28%. Conducted UX analysis and heuristic evaluations for Benefit Payment flows, identifying friction points and delivering measurable workflow improvements. Designed accessible, responsive digital experiences aligned with WCAG 2.2 AA. Built and maintained scalable Figma design systems, enabling faster handoffs and reducing design-to-development time by 25%. Collaborated with cross-functional teams (Product, Developers, Compliance) in an Agile environment to deliver design solutions that balanced regulatory constraints with user needs. Supported the rebranding initiative, creating new design components and UI patterns aligned with updated corporate guidelines.

Senior UX / UI Designer at Lakeba Group

May 1, 2021 - May 1, 2021

Lead designer for the EziFin platform. Conducted user research and competitor analysis. Drove a human-centered approach within our agile workflow by successfully introducing research initiatives that would help to build better products and trust with our clients. Producing high-quality UX design solutions through wireframes, low fidelity designs, flow diagrams, storyboards, site maps, and prototypes using related tools like Adobe XD, Figma, and collaborate through Miro board. Prioritize the design tasks in delivering and monitoring high-fidelity UI designs through Zeplin and deliver to the development team. Key Achievements: Reduced customer onboarding time by 20% through workflow simplification. Built research templates adopted by the design team for ongoing product improvements.

Associate UX Lead at Intervest Software Technologies

October 1, 2018 - October 1, 2018

Staysure website optimization project. Collaborate with Stakeholders and Digital Marketing Team to understand the end-to-end customer journey and apply design changes according to the best user experience. Implement user-centered design changes, according to various user testing methods, Website Optimization, and A/B Testing identifications to improve the online conversion rate in travel insurance. CASAT web application - Usability testing and improvements. Conducted Heuristic Evaluation method to identify usability issues and implement iterative improvements. Key Achievements: Increased online quote completion rate by 18% through streamlined UX flows.

Software Developer / UI Designer at Eco Team (Pvt) Ltd

August 1, 2014 - August 1, 2014

Presented UI concepts through prototyping and followed through to implementation. Participated in research and usability improvement activities to enhance system performance.

Software UI Design Lead at Providence Education Software | Providence Network & Solutions

December 1, 2013 - December 1, 2013

Facilitated early-stage design discovery through design thinking workshops and strategic discussions with potential clients to uncover key business and user needs. Translated product vision into visually compelling, consistent, and user-focused interfaces by leveraging the latest in usability patterns and front-end technologies. Collaborated closely with clients, project managers, developers, and cross-functional teams to plan, design, and enhance scalable digital solutions.