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Hi, I’m Mariam Hussain. I’m a highly organized and results-driven professional with a robust background in sales, customer service, and administration, complemented by a BSc (Hons) in Psychology. I excel at supporting sales and product teams, ensuring efficient administrative processes, and delivering exceptional customer service. I consistently meet and exceed KPIs, including maintaining a 15% conversion rate in a competitive sales environment. I am adept at streamlining workflows, managing client relationships, and using data to drive strategic decision-making. I’m excited to contribute to a collaborative, innovative role that values outstanding customer support. With experience spanning estate agency, manufacturing supply, NHS customer service, and non-profit marketing, I bring a versatile skill set, strong communication, and a proactive approach to problem-solving. I enjoy coordinating cross-functional teams, organizing operations, and delivering reliable results that support business growth and community impact.…Hi, I’m Mariam Hussain. I’m a highly organized and results-driven professional with a robust background in sales, customer service, and administration, complemented by a BSc (Hons) in Psychology. I excel at supporting sales and product teams, ensuring efficient administrative processes, and delivering exceptional customer service. I consistently meet and exceed KPIs, including maintaining a 15% conversion rate in a competitive sales environment. I am adept at streamlining workflows, managing client relationships, and using data to drive strategic decision-making. I’m excited to contribute to a collaborative, innovative role that values outstanding customer support. With experience spanning estate agency, manufacturing supply, NHS customer service, and non-profit marketing, I bring a versatile skill set, strong communication, and a proactive approach to problem-solving. I enjoy coordinating cross-functional teams, organizing operations, and delivering reliable results that support business growth and community impact.

Mariam Hussain

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Hi, I’m Mariam Hussain. I’m a highly organized and results-driven professional with a robust background in sales, customer service, and administration, complemented by a BSc (Hons) in Psychology. I excel at supporting sales and product teams, ensuring efficient administrative processes, and delivering exceptional customer service. I consistently meet and exceed KPIs, including maintaining a 15% conversion rate in a competitive sales environment. I am adept at streamlining workflows, managing client relationships, and using data to drive strategic decision-making. I’m excited to contribute to a collaborative, innovative role that values outstanding customer support. With experience spanning estate agency, manufacturing supply, NHS customer service, and non-profit marketing, I bring a versatile skill set, strong communication, and a proactive approach to problem-solving. I enjoy coordinating cross-functional teams, organizing operations, and delivering reliable results that support business growth and community impact.…Hi, I’m Mariam Hussain. I’m a highly organized and results-driven professional with a robust background in sales, customer service, and administration, complemented by a BSc (Hons) in Psychology. I excel at supporting sales and product teams, ensuring efficient administrative processes, and delivering exceptional customer service. I consistently meet and exceed KPIs, including maintaining a 15% conversion rate in a competitive sales environment. I am adept at streamlining workflows, managing client relationships, and using data to drive strategic decision-making. I’m excited to contribute to a collaborative, innovative role that values outstanding customer support. With experience spanning estate agency, manufacturing supply, NHS customer service, and non-profit marketing, I bring a versatile skill set, strong communication, and a proactive approach to problem-solving. I enjoy coordinating cross-functional teams, organizing operations, and delivering reliable results that support business growth and community impact.

Available to hire

Hi, I’m Mariam Hussain. I’m a highly organized and results-driven professional with a robust background in sales, customer service, and administration, complemented by a BSc (Hons) in Psychology. I excel at supporting sales and product teams, ensuring efficient administrative processes, and delivering exceptional customer service. I consistently meet and exceed KPIs, including maintaining a 15% conversion rate in a competitive sales environment. I am adept at streamlining workflows, managing client relationships, and using data to drive strategic decision-making. I’m excited to contribute to a collaborative, innovative role that values outstanding customer support.

With experience spanning estate agency, manufacturing supply, NHS customer service, and non-profit marketing, I bring a versatile skill set, strong communication, and a proactive approach to problem-solving. I enjoy coordinating cross-functional teams, organizing operations, and delivering reliable results that support business growth and community impact.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Sales Negotiator at Connells Group

April 1, 2024 - October 29, 2025

Booking qualified market appraisals and mortgage opportunities for multiple estate agency branches; delivering exceptional customer service by actively listening to client requirements, maintaining accurate records, and ensuring timely follow-ups; surpassing sales KPIs with personal bests and a 15% conversion rate; managing accounts for 10-15 branches with strong organizational skills; negotiating sales contracts and facilitating smooth transactions between buyers and sellers; building and maintaining relationships with clients and professionals to drive business growth.

Office Administration Assistant at Auto Paint Supplier

March 31, 2024 - March 31, 2024

Managing executives’ calendars, scheduling appointments, and coordinating meetings; maintaining databases and filing systems; coordinating travel and logistics; overseeing office organization, supply management, and general maintenance; supporting finance by processing invoices and expense reports.

NHS Customer Service Advisor at HGS

October 31, 2023 - October 31, 2023

Responding to patient inquiries with accurate information on healthcare services and procedures; scheduling and managing patient appointments; demonstrating empathy and professionalism while resolving concerns and ensuring confidentiality; utilizing electronic systems for bookings and records management; collaborating with healthcare professionals to address patient needs effectively.

Marketing Assistant and Administration Assistant at Community Interest Luton

September 30, 2023 - September 30, 2023

Supporting marketing campaigns through social media management, content creation, and SEO optimization; conducting market research and competitor analysis; assisting in project planning and timeline tracking; maintaining engagement across digital platforms and preparing detailed campaign performance reports for senior management.

Events / Admin Assistant at University of Hertfordshire Student Union

March 31, 2023 - March 31, 2023

Overseeing day-to-day office operations; managing calendars and coordinating meetings; handling phone and email communications; contributing to event planning and administrative support to ensure smooth operations.