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I am a seasoned professional with over 19 years of experience in customer-facing roles, mainly in corporate travel for ultra-high-net-worth clients and the luxury hospitality sector. I pride myself on my ability to exceed sales targets and establish lasting client relationships. With my international experience, I'm eager to leverage my skills in a stable, long-term opportunity that embraces emerging technologies like AI.…I am a seasoned professional with over 19 years of experience in customer-facing roles, mainly in corporate travel for ultra-high-net-worth clients and the luxury hospitality sector. I pride myself on my ability to exceed sales targets and establish lasting client relationships. With my international experience, I'm eager to leverage my skills in a stable, long-term opportunity that embraces emerging technologies like AI.

Souheil Chalouah

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I am a seasoned professional with over 19 years of experience in customer-facing roles, mainly in corporate travel for ultra-high-net-worth clients and the luxury hospitality sector. I pride myself on my ability to exceed sales targets and establish lasting client relationships. With my international experience, I'm eager to leverage my skills in a stable, long-term opportunity that embraces emerging technologies like AI.…I am a seasoned professional with over 19 years of experience in customer-facing roles, mainly in corporate travel for ultra-high-net-worth clients and the luxury hospitality sector. I pride myself on my ability to exceed sales targets and establish lasting client relationships. With my international experience, I'm eager to leverage my skills in a stable, long-term opportunity that embraces emerging technologies like AI.

Available to hire

I am a seasoned professional with over 19 years of experience in customer-facing roles, mainly in corporate travel for ultra-high-net-worth clients and the luxury hospitality sector. I pride myself on my ability to exceed sales targets and establish lasting client relationships. With my international experience, I’m eager to leverage my skills in a stable, long-term opportunity that embraces emerging technologies like AI.

Language

Arabic

Fluent

English

Advanced

French

Advanced

Work Experience

Customer Service Professional at Teleperformance

August 1, 2020 - October 29, 2025

An international call center dealing with the most prestigious brands in the World and offering the highest level in terms of Customer Service and problem solving to thousands of clients.

Sales Executive at Epoarts

July 1, 2020 - July 1, 2020

A start-up Company dealing with all kinds of Epoxy Resin which is an adhesive used in building and construction applications.

Senior Reservation Agent at Aviareps

September 1, 2019 - September 1, 2019

An Online Travel Agency providing customer service - bookings, enquiries, and amendments for flights with a range of international carriers.

Sales Executive at Qatar Airways

October 1, 2017 - October 1, 2017

Based in Dubai Office for the National Airline of Qatar, contributing to the formulation and implementation of sales strategy to maximize revenue opportunities.

Senior Ticketing Agent Team Leader at Qatar Airways

October 1, 2016 - October 1, 2016

Supervising staff and ensuring quality of work meets airline standards while providing the very best service and support to VIP passengers.

Ticketing Agent at Qatar Airways

November 1, 2012 - November 1, 2012

Responsible for making and confirming reservations and proactively offering tailored holiday packages to VIP passengers.

Restaurant Team Leader at Grand Hyatt Dubai Hotel

December 1, 2005 - December 1, 2005

Assisted the Restaurant Manager in ensuring maximum guest satisfaction and capturing an in-depth understanding of guests' lifestyles and dining requirements.