Hisham Ekram

Available to hire

Hello! I’m Hisham Ekram, a multilingual language professional with extensive experience in translation, teaching, and customer service.

About

Hello! I’m Hisham Ekram, a multilingual language professional with extensive experience in translation, teaching, and customer service. I’ve online-taught Arabic, translated between Arabic-English-Greek, and supported diverse teams with clear communication and practical language solutions. I enjoy turning complex ideas into accessible language and helping people connect across cultures.

In my spare time I love music composition, reading, and exploring new languages. I’m always eager to learn new tools and techniques to improve cross-cultural communication and collaboration.

  • 23 years' experience
  • Joined October 2025

Industry experience

  • Education
  • Financial Services
  • Real Estate & Construction
  • Professional Services
  • Media & Entertainment
  • Software & Internet
  • Government
  • Healthcare

Work experience· 39 roles

Help Desk Agent (Microsoft Technical Support) · MicrosoftMay 2019 – May 2019 · 1 mo

Handle technical issues related to Windows operating system and Office; communicate with customers via phone and email.

Help Desk Agent, Microsoft Technical Support · MicrosoftMay 2019 – May 2019 · 1 mo

Handled technical issues for Windows OS and Office; communicated with customers by phone and email.

Technical Support Help Desk Agent · MicrosoftOct 2018 – May 2019 · 8 mos

Handle technical issues related to Windows OS and Office, troubleshoot, guide customers by phone and email, document issues, and escalate as needed.

Technical Support Help Desk Agent · Microsoft Technical SupportOct 2018 – May 2019 · 8 mos
Interpreter and Cultural Mediator (Arabic) · ARIS Mobile Unit, VolosSep 2018 – Sep 2018 · 1 mo
Interpreter and Cultural Mediator (Arabic) · Aris Mobile Unit (Volos)Sep 2018 – Sep 2018 · 1 mo
Interpreter and Cultural Mediator (Arabic) · Arsis Mobile Unit (Volos)Oct 2017 – Sep 2018 · 1 yr
Interpreter and Cultural Mediator · ARSIS Mobile Unit (Volos)Oct 2017 – Sep 2018 · 1 yr

Education· 8

Bachelor of Translation (Major: English Language) · Higher Institute of Languages, Cairo, Egypt2030 – 1999
High School · Sun Rise Language School, Cairo, Egypt2030 – 1995
Bachelor of Translation · Higher Institute of Languages, Cairo, Egypt2030 – 1999
High School · Sun Rise Language School, Cairo, Egypt2030 – 1995

Certifications and awards· 10

Bachelor of Translation2030 – 1999
High School Diploma2030 – 1995
Bachelor of Translation2030 – 2026
High School Diploma2030 – 2026

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