Hi, I’m Felipe B. Marazzi. I’m a data quality analyst and customer support professional with 5+ years of experience across SaaS platforms. I excel at delivering fast, empathetic help via chat and email in multilingual, remote environments. I have a proven track record in technical troubleshooting, customer onboarding, data validation and annotation, and collaborating with global teams to improve product experiences. I value clear communication, data accuracy, and building rapport with customers to ensure high satisfaction and loyalty.

Felipe B. Marazzi

Hi, I’m Felipe B. Marazzi. I’m a data quality analyst and customer support professional with 5+ years of experience across SaaS platforms. I excel at delivering fast, empathetic help via chat and email in multilingual, remote environments. I have a proven track record in technical troubleshooting, customer onboarding, data validation and annotation, and collaborating with global teams to improve product experiences. I value clear communication, data accuracy, and building rapport with customers to ensure high satisfaction and loyalty.

Available to hire

Hi, I’m Felipe B. Marazzi. I’m a data quality analyst and customer support professional with 5+ years of experience across SaaS platforms. I excel at delivering fast, empathetic help via chat and email in multilingual, remote environments.

I have a proven track record in technical troubleshooting, customer onboarding, data validation and annotation, and collaborating with global teams to improve product experiences. I value clear communication, data accuracy, and building rapport with customers to ensure high satisfaction and loyalty.

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Experience Level

Expert
Intermediate
Intermediate

Language

Portuguese
Fluent
English
Fluent
Italian
Intermediate
Spanish; Castilian
Intermediate

Work Experience

Add your work experience history here.

Education

MBA - International Marketing at Universidade Paulista (Unip) - Brasil
January 11, 2030 - October 29, 2025
Bachelor’s Degree in International Relations at Universidade Federal de Santa Catarina (UFSC)
January 11, 2030 - October 29, 2025
MBA - International Marketing at Universidade Paulista (Unip) - Brasil
January 11, 2030 - March 23, 2026
Bachelor Degree in International Relations at Universidade Federal de Santa Catarina (UFSC)
January 11, 2030 - March 23, 2026

Qualifications

Best Consultant Award, GoDaddy Bogotá
January 11, 2030 - October 29, 2025

Industry Experience

Media & Entertainment, Software & Internet, Professional Services

Experience Level

Expert
Intermediate
Intermediate

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