MA

Marcus Antonio Declementi dos Santos

Available to hire

I'm Marcus Antonio Declementi dos Santos. Over the past 10 years I've worked across the IT landscape, gaining hands-on experience with Windows and Linux patching, PCI compliance, Azure IaaS, and full-stack development.

About

I’m Marcus Antonio Declementi dos Santos. Over the past 10 years I’ve worked across the IT landscape, gaining hands-on experience with Windows and Linux patching, PCI compliance, Azure IaaS, and full-stack development. I’m now seeking a more focused career path to deepen expertise in a core area while leveraging international collaboration and cross-cultural understanding. My aim is to contribute to a high-performing team by delivering reliable, scalable technology solutions and automating processes where possible.
I’ve had the opportunity to travel internationally, connecting with people from diverse cultures. These experiences have reinforced the importance of inclusivity, collaboration, and cross-cultural understanding in both life and work.

  • 2 years' experience
  • Joined October 2025

Languages

  • PortugueseFluent
  • EnglishAdvanced
  • Spanish; CastilianAdvanced

Industry experience

  • Software & Internet
  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Telecommunications

Work experience

Engineering Support Specialist · HyattMay 2023 – Oct 2025 · 2 yrs 6 mos

Patching Windows and Linux; PCI compliance and vulnerability remediation; Synapse booking engine 'first responder'; Azure IaaS deployments and configurations; Jira-driven initiatives across multiple teams.

NOC Support Engineer II · NoniusApr 2023 – Apr 2023 · 1 mo

Tech support for LATAM, NA, EU West and Africa; Switching and WiFi troubleshooting; PBX/VOIP troubleshooting; Linux troubleshooting; Deploying or replacing failed equipment.

Service Desk Supervisor · Majestic ResortsAug 2022 – Aug 2022 · 1 mo

Oversaw the service desk and field technicians in the Dominican Republic; End-user tech support (printing, password resets, Outlook issues, etc.); Technical support for hotel guests with WiFi and technology issues (GRE).

Certifications and awards

Full Stack Developer2030 – 2025
Master’s Computer Engineering2030 – 2025
Bachelor’s Microsoft Azure2030 – 2025
Microsoft Azure Certification2030 – 2025

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