I am a detailed and professional virtual assistant and freelancer with a strong background in customer service, call handling, data management, and executive support. I am equipped with a dedicated home office setup including reliable internet, a quality headset, and the tools needed to stay organized and deliver exceptional service remotely. With experience handling calls, assisting clients, and managing day-to-day administrative tasks, I have developed excellent communication skills that help me connect with clients and teams clearly, professionally, and effectively. I show up every day with dedication and consistency, ready to provide excellent support and high-quality results. You can count on me to be reliable, responsive, and proactive in handling tasks. I welcome the opportunity to work with your company and understand your unique needs. I am independent, detail-oriented, flexible, and able to work any hour to meet your needs. I am eager to provide quality work and dependable service and I can start as soon as possible.

Rose Anne Ramos

I am a detailed and professional virtual assistant and freelancer with a strong background in customer service, call handling, data management, and executive support. I am equipped with a dedicated home office setup including reliable internet, a quality headset, and the tools needed to stay organized and deliver exceptional service remotely. With experience handling calls, assisting clients, and managing day-to-day administrative tasks, I have developed excellent communication skills that help me connect with clients and teams clearly, professionally, and effectively. I show up every day with dedication and consistency, ready to provide excellent support and high-quality results. You can count on me to be reliable, responsive, and proactive in handling tasks. I welcome the opportunity to work with your company and understand your unique needs. I am independent, detail-oriented, flexible, and able to work any hour to meet your needs. I am eager to provide quality work and dependable service and I can start as soon as possible.

Available to hire

I am a detailed and professional virtual assistant and freelancer with a strong background in customer service, call handling, data management, and executive support. I am equipped with a dedicated home office setup including reliable internet, a quality headset, and the tools needed to stay organized and deliver exceptional service remotely.

With experience handling calls, assisting clients, and managing day-to-day administrative tasks, I have developed excellent communication skills that help me connect with clients and teams clearly, professionally, and effectively. I show up every day with dedication and consistency, ready to provide excellent support and high-quality results. You can count on me to be reliable, responsive, and proactive in handling tasks. I welcome the opportunity to work with your company and understand your unique needs. I am independent, detail-oriented, flexible, and able to work any hour to meet your needs. I am eager to provide quality work and dependable service and I can start as soon as possible.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

CRM Management / Legal Virtual Assistant at Sternberg Family Law
October 1, 2025 - October 1, 2025
Followed up on old inquiries to determine ongoing interest for free consultations; texted missed calls or voicemails to identify potential clients; pre-qualified leads by asking about case type and location; scheduled appointments and updated the CRM with different categories and opportunities.
Lead and Account Specialist at Goats Credit
February 1, 2025 - February 1, 2025
Followed up on leads and managed client relationships; collaborated with team to quickly qualify and convert leads; maintained processes to support sales targets.
Mover / Relocation Specialist at Bullet Relocation Services
February 1, 2023 - February 1, 2023
Coordinated moves across the country; communicated clearly, organized, and met deadlines while managing multiple projects.
Shopify Upload Specialist at Hello Coffee
February 1, 2024 - February 1, 2024
Uploaded products, collections, and metafields on Shopify.
Ecommerce Product Sourcing Lead at BetterWorld
December 31, 2023 - December 31, 2023
Imported products to Shopify store; set commission rates and wholesale/retail prices; negotiated with suppliers.
Reconciliation & Account Health Manager at DailyInnovation
January 31, 2024 - January 31, 2024
Reconciled accounts and monitored account health; collaborated with teams to optimize processes.
Ecommerce Virtual Assistant at Inkjetsclub Store
December 31, 2023 - December 31, 2023
Answered emails, chats, and Facebook messages; managed queries and supported ecommerce operations.
Ecommerce Manager at Moist Popon Buns
December 31, 2020 - December 31, 2020
Oversaw ecommerce store operations and initiatives.
Ecommerce Virtual Assistant at Chewy.com
December 31, 2019 - December 31, 2019
Managed ecommerce tasks and customer service workflows; supported online store operations.
Instagram Manager at Art of Ice
December 31, 2020 - December 31, 2020
Managed Instagram posts and promotions to grow brand presence.
Real Estate Manager at Metro House
December 31, 2018 - December 31, 2018
Real estate management; oversaw property operations, leasing, and tenants.
Ecommerce Specialist / Customer Service at Emerge Fitness USA
December 31, 2018 - December 31, 2018
Handled customer service for three ecommerce websites; answered emails, chats, and Facebook messages.
Lead Verifier at Fyn Direct (REMOTE)
December 31, 2023 - December 31, 2023
Verified leads and supported remote operations.
Telephone Service Management at Air Relay Corp / Global Contact Service
December 31, 2008 - December 31, 2008
Managed telephone service operations and related support.
Technical Support Representative at Teletech
December 31, 2010 - December 31, 2010
Provided technical support to customers via phone and chat.
Sales Representative at Acquire Asia
December 31, 2011 - December 31, 2011
Sales representative with outreach and client engagement.

Education

Bachelor in Broadcast Communication at Polytechnic University of the Philippines
January 1, 2008 - October 29, 2025
High School at Masagana High School
January 1, 2003 - October 29, 2025
Elementary School at Masagana Elementary School
January 1, 1999 - October 29, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Retail, Professional Services, Media & Entertainment