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I’m proactive and sociable, with a (HONS) Degree in International Business and Travelling and Tourism, and over 6 years’ experience as a customer service and corporate travel agent. I have excellent communication and interpersonal skills and am adept at motivating teams in diverse environments. I’m keen to combine my professional achievements with language skills in a global business context.\n\nI’m looking to utilize my operational experience, creativity and knowledge of strategic practices gained through experience to contribute effectively in a global setting.…I’m proactive and sociable, with a (HONS) Degree in International Business and Travelling and Tourism, and over 6 years’ experience as a customer service and corporate travel agent. I have excellent communication and interpersonal skills and am adept at motivating teams in diverse environments. I’m keen to combine my professional achievements with language skills in a global business context.\n\nI’m looking to utilize my operational experience, creativity and knowledge of strategic practices gained through experience to contribute effectively in a global setting.

Christopher Okeke

Content Creator, Copywriter, Brand Designer, +2

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I’m proactive and sociable, with a (HONS) Degree in International Business and Travelling and Tourism, and over 6 years’ experience as a customer service and corporate travel agent. I have excellent communication and interpersonal skills and am adept at motivating teams in diverse environments. I’m keen to combine my professional achievements with language skills in a global business context.\n\nI’m looking to utilize my operational experience, creativity and knowledge of strategic practices gained through experience to contribute effectively in a global setting.…I’m proactive and sociable, with a (HONS) Degree in International Business and Travelling and Tourism, and over 6 years’ experience as a customer service and corporate travel agent. I have excellent communication and interpersonal skills and am adept at motivating teams in diverse environments. I’m keen to combine my professional achievements with language skills in a global business context.\n\nI’m looking to utilize my operational experience, creativity and knowledge of strategic practices gained through experience to contribute effectively in a global setting.

Available to hire

I’m proactive and sociable, with a (HONS) Degree in International Business and Travelling and Tourism, and over 6 years’ experience as a customer service and corporate travel agent. I have excellent communication and interpersonal skills and am adept at motivating teams in diverse environments. I’m keen to combine my professional achievements with language skills in a global business context.\n\nI’m looking to utilize my operational experience, creativity and knowledge of strategic practices gained through experience to contribute effectively in a global setting.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Business Travel Consultant at FCM Travel UK (Flight Centre)

July 1, 2022 - October 29, 2025

Account management (Freshdesk), search and confirm travel reservations, and provide clients with industry information such as low fares, exchange costs and penalties. Tailor-made travel arrangements worldwide, processing emails and inbound/outbound calls, ticketing, reissues and amendments, and handling queries about flights, car rentals, airport transfers, ferries and hotels. Manage invoicing queries, bookings for flights and 5-star accommodation, and escalation of customer complaints to ensure high levels of service with Amadeus GDS, Freshdesk and Salesforce.

Assistant Sales Manager / Administrative Assistant at F.Hinds Jeweller

June 1, 2022 - June 1, 2022

Managed face-to-face sales and inbound customer service, maintained stock control and visual merchandising, processed transactions and cash handling, and used Excel and internal systems for reporting and administration; oversaw logistics for online sales.

Senior Business Travel Consultant (Ireland) at Egencia Corporate Travel (Out Of Hours)

August 1, 2019 - August 1, 2019

Worked alongside a team of business development managers to expand our portfolio while providing first-class travel service and tailoring travel arrangements worldwide. Processed emails and calls, handled ticketing, reissues and amendments, and managed reservations for flights, cars and hotels. Addressed invoicing queries and assisted clients via phone and email; logged and resolved customer complaints and ensured timely, professional communication.

Sales Assistant Manager at Penney’s (Primark), O’Connell Street Dublin

May 1, 2016 - May 1, 2016

Managed customer service, assisted with queries, performed stockroom duties, merchandising, processed transactions, and handled cash; maintained shelves and supported a fast-paced retail environment.

Passenger Services – Check-in at Lufthansa LOS NG (GDS System Amadeus)

May 1, 2007 - May 1, 2007

Check-in and verify passenger documentation, ticketing and revalidation, manage baggage processing and applicable fees, issue boarding passes, reschedule affected passengers, and direct passengers through Customs, Immigration and Quarantine; assist passengers including those with special needs such as UM, VIPs and wheelchair assistance.

Assistant Sales Manager/Administrative assistant at F.hinds Jeweller

June 1, 2022 - June 1, 2022

Managed face-to-face sales and inbound customer service; maintained stock control and visual merchandising; processed transactions and cash handling; used Excel and internal systems for reporting and administration; managed online sales logistics.

Sales Assistant Manager at Penney’s (Primark) O’Connell Street Dublin (Ireland)

May 1, 2016 - May 1, 2016

Facilitated face-to-face sales; stock control and merchandising; processed transactions and cash handling; customer enquiries; stock replenishment and store presentation.

Passenger Services – Check in at Lufthansa LOS NG (GDS System Amadeus)

May 1, 2007 - May 1, 2007

Check-in; ticketing issuing and revalidation; baggage processing and fee calculation; issue boarding passes and assist passengers with special needs; navigate passengers through Customs/Immigration; support for arrivals and check-in processes.