Available to hire
I am particularly interested in opportunities that allow me to interact with clients, solve problems and work as a team.
With my experience as a specialist, I am able to manage transactions with precision and offer exceptional customer service.
Work Experience
Technical Support Agent at Foundever (TurboTax)
October 1, 2022 - October 1, 2022Assisting users with software troubleshooting, account issues, and product navigation while ensuring high customer satisfaction in a fast-paced remote environment.
Scheduling Specialist at Dominican Contact Centers
December 1, 2023 - December 1, 2023Coordinated office visits according to physician and patient availability, managed the company calendar to ensure appointments are scheduled properly and commitments are performed on time.
Sales Assistant at Teleperformance
September 1, 2024 - September 1, 2024Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables. Monitored project budgets, supported revenue growth by generating leads, closing deals, and prepared financial reports to ensure cost-effectiveness and adherence to financial guidelines.
Technical Support Agent at Foundever (TurboTax)
May 1, 2025 - May 1, 2025Assisting users with software troubleshooting, account issues, and product navigation while ensuring high customer satisfaction in a fast-paced remote environment.
Education
Qualifications
Certified Interpreter - Language Line Solutions
January 11, 2030 - October 29, 2025Industry Experience
Software & Internet, Professional Services
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