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I am an enthusiastic and reliable professional with hands-on experience as a Volunteer Retail Assistant and more than four years in administration and HR. I am skilled in customer service, people handling, and teamwork. I am a quick learner with strong communication and organizational abilities. I am seeking a role where I can make a positive impact.…

Rumeli Dutta

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I am an enthusiastic and reliable professional with hands-on experience as a Volunteer Retail Assistant and more than four years in administration and HR. I am skilled in customer service, people handling, and teamwork. I am a quick learner with strong communication and organizational abilities. I am seeking a role where I can make a positive impact.…

Available to hire

I am an enthusiastic and reliable professional with hands-on experience as a Volunteer Retail Assistant and more than four years in administration and HR. I am skilled in customer service, people handling, and teamwork. I am a quick learner with strong communication and organizational abilities. I am seeking a role where I can make a positive impact.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Bengali

Advanced

Hindi

Intermediate

Work Experience

Volunteer Retail Assistant at Salvos OP Shop, North Melbourne

June 1, 2025 - October 30, 2025

Assist customers with queries and provide friendly service. Sort, price, and tag donated items; maintain displays and restock shelves. Operate POS and handle cash transactions accurately. Collaborate with staff and other volunteers to ensure smooth store operations.

Freelance IT Recruiter at Progneur Consulting

June 1, 2016 - June 1, 2016

Recruited candidates from junior to mid-level profiles for Wipro Technologies. Built client relationships and supported full-cycle recruitment. Strengthened communication and interpersonal skills through candidate interactions.

HR Officer at IT Emporis Solution Pvt. Ltd.

May 1, 2012 - May 1, 2012

Planned staffing needs, advertised vacancies, screened applications, and coordinated interviews. Managed employee records, salary computation, and onboarding/exit procedures. Enhanced organizational and people skills relevant to customer-facing roles.

Associate Consultant (Freelance) at PROWESS (India) Consulting Services

September 1, 2011 - September 1, 2011

Handled client requirements and the full recruitment cycle. Conducted business development and maintained MIS reports.

Administration Officer at Bentwood Seating System (P) Ltd

December 1, 2010 - December 1, 2010

Processed daily orders, maintained records, and handled employee documentation. Coordinated sales reporting and resolved staff issues. Strengthened multitasking and customer service abilities.