Available to hire
Hi, I’m Isaac Daniel Ogwu, a generalist operations and business development professional. I’ve helped small teams and service companies across the world grow through better systems, client outreach, and daily operations.
I’m skilled in sales, account management, lead generation, process improvement, and executive support, focusing on efficiency, teamwork, and measurable results across projects and partnerships.
Experience Level
Language
English
Fluent
Work Experience
Sales Associate at On Call Nursing LLC
December 1, 2024 - October 30, 2025Drove 100+ weekly B2B outreach calls to health care administrators and facility directors, building referral pipelines and closing new partner accounts. Increased referral engagement by 30% through targeted marketing campaigns, community events, and provider outreach initiatives. Streamlined client onboarding, intake scheduling, and CRM workflows, improving inquiry-to-intake conversion to 15 – 20%. Reduced caregiver hiring cycle time by 25% by coordinating recruitment, compliance verification, and onboarding operations.
Business Development Lead at Le Campagne Exotica Co. Ltd.
September 1, 2024 - October 30, 2025Coordinated sales outreach and client onboarding, increasing daily customer volume and repeat orders. Managed project execution across multiple vendor sites, ensuring timely delivery and quality service. Supervised a 15-person team, setting clear targets and improving overall staff performance.
Head of Staff / Operations at Task Tide (Raphael Group)
August 31, 2024 - August 31, 2024Led a team of 10 virtual assistants, improving service quality and increasing client retention by setting clear expectations and enhancing support/communication frameworks. Developed and executed strategic plans that aligned staff operations with the company’s long-term goals, driving consistent business growth. Recruited and onboarded top-tier talent, reducing onboarding time by 50% while maintaining a high standard of skilled virtual assistants. Managed client acquisition and onboarding through consultative marketing, establishing service agreements that ensured smooth service integration and ongoing support.
Executive Assistant - Operations at Raphael Group
May 31, 2024 - May 31, 2024Provided executive support to the CEO, managing calendars, coordinating key meetings, and handling sensitive communications to ensure operational efficiency. Facilitated improved communication between the CEO and various departments, resulting in a 15% reduction in project turnaround times. Led special projects and research initiatives that directly influenced strategic decisions and business direction. Managed property listings on Airbnb and Booking.com, overseeing guest interactions and resolving emergency maintenance issues. Prioritized and coordinated high-impact projects.
Operations Supervisor at Le Campagne Exotica Ltd
November 30, 2023 - November 30, 2023Supervised day-to-day operations, ensuring efficient workflow and consistent adherence to company policies, resulting in a 30% increase in operational efficiency. Coordinated cross-departmental initiatives, improving communication and collaboration, which led to successful completion of multiple high-priority projects. Implemented process improvements, identifying and addressing bottlenecks, reducing operational costs by 15%.
Health Care Assistant at Department of Public Health, Federal Ministry of Health HQ
November 30, 2022 - November 30, 2022Assisted in conducting health awareness and vaccination programs about the prevention and spread of infectious diseases. Managed administrative operations including patient registration, patient result collection and maintaining health records.
Business Manager at Toast Kings
July 31, 2021 - July 31, 2021Oversaw procurement, sales, and accounting across 4 vendor locations, ensuring smooth daily operations. Scaled business from 1 to 4 branches, serving 300+ clients daily and managing a 14-person team across locations.
Education
Master of Public Health at Ahmadu Bello University, Zaria
January 11, 2030 - October 30, 2025BSc in Anatomy at Ahmadu Bello University, Zaria
January 11, 2030 - July 1, 2021Qualifications
ALX Virtual Assistant Certification
August 1, 2024 - October 30, 2025Industry Experience
Professional Services, Healthcare, Education, Retail, Media & Entertainment, Travel & Hospitality, Other
Experience Level
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