Available to hire
I am a detail-oriented and client-focused professional with over 9 years of combined experience in insurance advisory, client coordination, and administrative support across Canada and India.
I thrive in process-driven environments, managing international insurance documentation, ensuring compliance, and delivering exceptional service. I am skilled at communication, analytical thinking, and maintaining accuracy in financial transactions and policy processing, with an adaptable approach to shift work and data integrity.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Personal & Auto Insurance Advisor at Acera Insurance
July 1, 2025 - July 1, 2025Managed personal and auto insurance portfolios including ICBC and private coverage. Processed documentation, renewals, and claims with 100% accuracy. Ensured compliance with insurance guidelines and company policies. Provided high-quality client service and resolved inquiries efficiently. Exceeded performance targets and maintained accurate data records.
Customer Service Specialist at London Drugs
March 1, 2024 - March 1, 2024Delivered exceptional client support in a fast-paced retail environment. Maintained clear communication and handled customer issues with professionalism. Ensured compliance with operational and documentation standards.
Post Office Supervisor at Canada Post
March 1, 2023 - March 1, 2023Supervised branch operations, managed staff, and ensured timely process completion. Oversaw documentation accuracy, payment reconciliation, and compliance adherence. Implemented process improvements to optimize efficiency and accuracy.
Business Coordinator at Neha’s Fitness Studio
September 1, 2022 - September 1, 2022Coordinated administrative and operational activities to ensure smooth business flow. Managed communications, scheduling, and client follow-ups. Supported marketing and promotional initiatives, ensuring timely execution.
Education
Bachelor of Commerce at Gujarat University
January 11, 2030 - January 1, 2005Advanced Diploma in Computer Applications at C-DAC
January 11, 2030 - January 1, 2005Qualifications
Level 1 General Insurance License, IBABC
January 1, 2024 - October 30, 2025YMCA ECEA & Responsible Adult
January 1, 2024 - October 30, 2025AED-CPR & First Aid Certified
January 1, 2025 - October 30, 2025Industry Experience
Financial Services, Professional Services, Other
Skills
Experience Level
Expert
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