I'm Catherine Fernandes, a results-driven Business Development Executive with a proven track record of delivering exceptional client service and driving revenue growth. Having recently relocated to Lisbon, Portugal, with authorization to work in the country, I am seeking opportunities that allow me to leverage my experience, skills, and educational background while contributing to the growth of a dynamic organization.

Catherine Fernandes

I'm Catherine Fernandes, a results-driven Business Development Executive with a proven track record of delivering exceptional client service and driving revenue growth. Having recently relocated to Lisbon, Portugal, with authorization to work in the country, I am seeking opportunities that allow me to leverage my experience, skills, and educational background while contributing to the growth of a dynamic organization.

Available to hire

I’m Catherine Fernandes, a results-driven Business Development Executive with a proven track record of delivering exceptional client service and driving revenue growth.

Having recently relocated to Lisbon, Portugal, with authorization to work in the country, I am seeking opportunities that allow me to leverage my experience, skills, and educational background while contributing to the growth of a dynamic organization.

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Language

English
Fluent
Portuguese
Beginner

Work Experience

Business Development Executive at Altra Foods
May 1, 2019 - October 30, 2025
Key account & customer relationship management; drive business growth & expansion; negotiate & close deals; manage CRM platforms and Microsoft Office Suite; identify and maximize sales initiatives across major and independent retailers; build relationships with store managers and business owners; oversee a large Toronto-area sales territory; pursue opportunities to increase sales of new and existing products; present promotional and display initiatives to store management; source prospects through directories, referrals, and existing client leads; ensure merchandising and display standards are consistently executed; complete sales administration including orders and sales reports.
Events Coordinator & Administrative Assistant at Hypitch Marketing
May 1, 2019 - May 1, 2019
Oversee production and planning of multiple Toronto festivals; manage all aspects of events including sales, application processing, budget tracking, contract negotiation, vendor management, entertainment booking, logistics coordination, site planning, permit/bylaw liaison, and onsite coordination; deliver high-level client service by addressing inquiries and managing expectations of clients, vendors, and sponsors; conduct post-event analysis and financial reconciliation; process accounts receivable including quotes, invoices, and payments; develop Health & Safety plans and liaise with Toronto Public Health; design and execute sales campaigns using Canva and Mailchimp.
Unit Clerk (Emergency, Day Surgery, Pre-Operative Clinics, Acute Medicine) at Michael Garron Hospital
May 1, 2017 - May 1, 2017
Provided administrative and clerical support to management, physicians, and nursing staff; managed patient registration, scheduling, and electronic health records; maintained physician calendars and organized patient charts and referrals; processed accounts receivable; oversaw department desk operations including supply management and inventory control; delivered high-quality customer service; performed general administrative tasks; proficient in Microsoft Office Suite with knowledge of medical terminology and medications; transcribed meeting minutes.
Administrative Assistant at The Hospital for Sick Children
December 31, 2015 - December 31, 2015
Provided administrative and clerical support to management, physicians, and nursing staff; ensured smooth clinic operations; managed scheduling and documentation; supported departmental communication and coordination.
Bank Teller / Customer Service Representative at Canadian Imperial Bank of Commerce
December 31, 2010 - December 31, 2010
Delivered exceptional customer service in a fast-paced frontline banking environment; processed standard and complex client transactions; applied needs-based sales techniques to promote financial products; resolved client issues; managed large cash transactions and complex requests; supported small business and mid-market clients with tailored banking solutions.

Education

Health Science at George Brown College
January 1, 2016 - October 30, 2025
Business Administration – Marketing at Sheridan College
January 1, 2010 - December 31, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Retail, Professional Services, Travel & Hospitality, Education, Financial Services, Media & Entertainment

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