Hi, I’m Jasmine R. Goss. I’m a results-driven marketing and sales professional with a Bachelor’s Degree in Marketing & Management from Jackson State University. I enjoy turning customer needs into practical solutions, building lasting relationships, and driving revenue through thoughtful upselling and service excellence. I’ve worked across financial services, telecommunications, and security industries, honing my ability to learn quickly, collaborate across teams, and adapt to fast-paced environments. I’m excited to bring my multi-disciplinary skills in account management, marketing, and customer service to a dynamic organization that values initiative and growth.

Jasmine R. Goss

Hi, I’m Jasmine R. Goss. I’m a results-driven marketing and sales professional with a Bachelor’s Degree in Marketing & Management from Jackson State University. I enjoy turning customer needs into practical solutions, building lasting relationships, and driving revenue through thoughtful upselling and service excellence. I’ve worked across financial services, telecommunications, and security industries, honing my ability to learn quickly, collaborate across teams, and adapt to fast-paced environments. I’m excited to bring my multi-disciplinary skills in account management, marketing, and customer service to a dynamic organization that values initiative and growth.

Available to hire

Hi, I’m Jasmine R. Goss. I’m a results-driven marketing and sales professional with a Bachelor’s Degree in Marketing & Management from Jackson State University. I enjoy turning customer needs into practical solutions, building lasting relationships, and driving revenue through thoughtful upselling and service excellence.

I’ve worked across financial services, telecommunications, and security industries, honing my ability to learn quickly, collaborate across teams, and adapt to fast-paced environments. I’m excited to bring my multi-disciplinary skills in account management, marketing, and customer service to a dynamic organization that values initiative and growth.

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Experience Level

Language

English
Fluent

Work Experience

Customer Account Manager at ADT Security Inc.
January 1, 2021 - October 30, 2025
Ensure that customer accounts are tracked with extreme detail across multiple interfaced programs, driving efficiency and accurate documentation. Align product offerings with customers' funding parameters and manage turnover activities with engineering completion support. Exceed sales targets by effectively converting leads.
Preferred Sales Agent at Bank of America
January 1, 2021 - January 1, 2021
Identify customers’ needs, clarify information, research issues and solutions; upsell products when opportunities arise and build sustainable relationships. Maintain clear call-center records, attend educational seminars, and meet personal/team targets. Process credit card applications, balance transfers, and direct deposit promotions.
Master Coach at Bank of America
January 1, 2021 - January 1, 2021
Identify customers’ needs, clarify information, research issues and provide solutions and alternatives; upsell products and build sustainable relationships. Maintain detailed call records, participate in ongoing training, and achieve personal/team targets. Process credit card applications and balance transfers, as well as direct deposit promotions.
Inside Medical Sales Representative at Inogen Oxygen Services
December 1, 2018 - December 1, 2018
Manage a high volume of inbound/outbound calls with warm leads; provide exemplary consultative selling; meet or surpass performance objectives. Handle administrative processes including paperwork flow, physician contacts, payment processing, and CRM documentation; assist patients with all oxygen needs.
Customer Service Representative at AT&T Southwest Center
February 1, 2016 - February 1, 2016
Memorized product offerings; contributed to sales growth by communicating product benefits and delivering excellent service. Recommend solutions within customer budgets; maintain high customer service ratings and complete voluntary training to improve productivity. Handle returns and service inquiries and assist with policies and procedures.
Customer Service Agent at BankPlus
October 1, 2008 - October 1, 2008
Provide branch information to potential customers by telephone and rebuild trust with customers by ensuring timely, correct payments and banking services.

Education

Bachelor's Degree in Marketing & Management at Jackson State University
January 11, 2030 - December 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Telecommunications, Professional Services, Retail