Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Work Experience
Digital Marketing Specialist at Lowe's Pro Supply
March 1, 2022 - October 30, 2025Leverage digital marketing tactics with email marketing (Klaviyo) & social media marketing (Buffer). Created video content for the company website including trade shows, grand openings, and new product launches. Built monthly reports for email, social media, video, and virtual events. Presented marketing initiatives to stakeholders and leadership. Produced virtual town hall meetings, social media live streams, and trade show events. Assisted in photoshoots for lifestyle images and content for the company website.
Digital Marketing Specialist/Video and Virtual Events Specialist at JSC Federal Credit Union
March 1, 2022 - March 1, 2022Filmed and edited video ads, commercials, documentaries, internal and external videos. Maintained social media accounts (Facebook, Twitter, Instagram, LinkedIn). Updated company’s website using Joomla; used SEO tools (Moz, SEMrush, Google Analytics). Created monthly reports for SEO/SEM, Social Media, Video and Virtual Events. Drafted marketing briefs for digital marketing campaigns.
Light Rail Train Operator at Metro Transit Authority of Harris County
June 1, 2019 - June 1, 2019Completed 10-week certification course to obtain a license. Operated Light Rail Train safely within regulations and guidelines. Performed daily pre-trip departure inspection and security sweep. Identified and troubleshooted faults that may occur on the train during operation. Provided member service to passengers and ensured they reach their destination safely.
Electronic Services Specialist II/Technical Support (Call Center) at Texas Dow Employees Credit Union
October 1, 2018 - October 1, 2018Answered inbound calls assisting with credit union accounts. Provided service for members through secure messaging and live chat. Assisted members with processing transactions, credit cards, and personal loans. Maintained professionalism, integrity, and confidentiality on quality assurance calls. Provided administrative assistance to team members and members through Q2 e-banking.
Driver at Exxon Mobil
June 1, 2015 - June 1, 2015Sorted and loaded mail and packages on the delivery vehicle. Drove designated mail route with accuracy. Performed Safe Performance Self-Assessment log of preventable near misses and accidents. Documented daily mileage and fuel log in compliance with company policy. Monitored and maintained maintenance on the vehicle in compliance with company policy.
Mail Room Operations at Pitney Bowes
April 1, 2009 - April 1, 2009Sorted and delivered mail and packages. Sent and received incoming and outgoing faxes. Reproduced documents such as hard copies, scanning, burning CDs and GBC. Serviced copy machines from troubleshooting. Assisted in Litigation Support to ensure the attorney documents were accurate for quality.
Education
Associates Degree in Video Production and Filmmaking at Houston Community College
January 11, 2030 - January 1, 2011Qualifications
Certified ANA (Association of National Advertisers) Marketing Professional
January 11, 2030 - October 30, 2025Complete SEO Training + SEO for WordPress
January 11, 2030 - October 30, 2025Content Creator
January 11, 2030 - October 30, 2025Industry Experience
Media & Entertainment, Financial Services, Transportation & Logistics, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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