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I am a well-organized, innovative, and dedicated professional with an enquiring mind. I am committed and focused which allows me to work swiftly whether alone or as part of a team. I believe in bringing together courage, creativity, and innovation to generate the best results. I am a proactive and adaptable professional with ample experience in IT support, customer care, and process coordination. I excel at bridging communication across teams and stakeholders while delivering high-quality results and a positive experience for clients and colleagues alike.…I am a well-organized, innovative, and dedicated professional with an enquiring mind. I am committed and focused which allows me to work swiftly whether alone or as part of a team. I believe in bringing together courage, creativity, and innovation to generate the best results. I am a proactive and adaptable professional with ample experience in IT support, customer care, and process coordination. I excel at bridging communication across teams and stakeholders while delivering high-quality results and a positive experience for clients and colleagues alike.

Carine Teta

Product Designer, Graphic Designer, UX Designer, +2

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I am a well-organized, innovative, and dedicated professional with an enquiring mind. I am committed and focused which allows me to work swiftly whether alone or as part of a team. I believe in bringing together courage, creativity, and innovation to generate the best results. I am a proactive and adaptable professional with ample experience in IT support, customer care, and process coordination. I excel at bridging communication across teams and stakeholders while delivering high-quality results and a positive experience for clients and colleagues alike.…I am a well-organized, innovative, and dedicated professional with an enquiring mind. I am committed and focused which allows me to work swiftly whether alone or as part of a team. I believe in bringing together courage, creativity, and innovation to generate the best results. I am a proactive and adaptable professional with ample experience in IT support, customer care, and process coordination. I excel at bridging communication across teams and stakeholders while delivering high-quality results and a positive experience for clients and colleagues alike.

Available to hire

I am a well-organized, innovative, and dedicated professional with an enquiring mind. I am committed and focused which allows me to work swiftly whether alone or as part of a team. I believe in bringing together courage, creativity, and innovation to generate the best results.

I am a proactive and adaptable professional with ample experience in IT support, customer care, and process coordination. I excel at bridging communication across teams and stakeholders while delivering high-quality results and a positive experience for clients and colleagues alike.

Skills

Microsoft Office

Salesforce

Leadership

Experience Level

Microsoft Office

Expert

Salesforce

Expert

Leadership

Expert

Language

English

Fluent

French

Fluent

Work Experience

Bilingual Representative at Buck Canada

April 1, 2024 - October 30, 2025

Respond to inquiries from plan participants using plan specific information in a PC Windows environment; write up telephone call records; establish cases for benefit administrators review or refer questions to appropriate team representative.

IT Customer Care Representative at Capgemini

December 1, 2023 - December 1, 2023

Providing IT support and resolution of requests reported to the IT service desk; troubleshooting and directing problems to appropriate sources to ensure customer satisfaction; first point of contact for French-speaking clients on phone and email.

Senior Process Executive at Cognizant

June 1, 2021 - June 1, 2021

Real-time coverage of public transportation disruptions and road incidents across the globe; reporting problems from customers and updating data feeds.

Hypercare Coordinator at Ingersoll Rand

January 31, 2024 - January 31, 2024

Following up on opportunities, ensuring inquiries are passed to the correct team and tracked until win/lose status; supporting opportunities to enhance NPS and creating a positive experience for inbound inquiries.