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I'm Golibe Nnagozie-Ochi, a Calgary-based professional with over 12 years of experience across customer experience, marketing, administration, and education. I am passionate about helping teams deliver outstanding service and results, whether on the shop floor, in a marketing project, or in a caregiving setting. I thrive when collaborating with others and am motivated by learning new skills and applying them to real-world challenges. My background includes freelance marketing, social media strategy, event planning, and leadership roles in student organizations. I hold a BA in English from the University of Lethbridge and am fluent in English with knowledge of French. I'm eager to bring my communication, project management, and creative problem-solving to a dynamic organization and contribute to its growth.…I'm Golibe Nnagozie-Ochi, a Calgary-based professional with over 12 years of experience across customer experience, marketing, administration, and education. I am passionate about helping teams deliver outstanding service and results, whether on the shop floor, in a marketing project, or in a caregiving setting. I thrive when collaborating with others and am motivated by learning new skills and applying them to real-world challenges. My background includes freelance marketing, social media strategy, event planning, and leadership roles in student organizations. I hold a BA in English from the University of Lethbridge and am fluent in English with knowledge of French. I'm eager to bring my communication, project management, and creative problem-solving to a dynamic organization and contribute to its growth.

Golibe Nnagozie-Ochi

Marketing Consultant, Social Media Manager, Content Creator, +1

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I'm Golibe Nnagozie-Ochi, a Calgary-based professional with over 12 years of experience across customer experience, marketing, administration, and education. I am passionate about helping teams deliver outstanding service and results, whether on the shop floor, in a marketing project, or in a caregiving setting. I thrive when collaborating with others and am motivated by learning new skills and applying them to real-world challenges. My background includes freelance marketing, social media strategy, event planning, and leadership roles in student organizations. I hold a BA in English from the University of Lethbridge and am fluent in English with knowledge of French. I'm eager to bring my communication, project management, and creative problem-solving to a dynamic organization and contribute to its growth.…I'm Golibe Nnagozie-Ochi, a Calgary-based professional with over 12 years of experience across customer experience, marketing, administration, and education. I am passionate about helping teams deliver outstanding service and results, whether on the shop floor, in a marketing project, or in a caregiving setting. I thrive when collaborating with others and am motivated by learning new skills and applying them to real-world challenges. My background includes freelance marketing, social media strategy, event planning, and leadership roles in student organizations. I hold a BA in English from the University of Lethbridge and am fluent in English with knowledge of French. I'm eager to bring my communication, project management, and creative problem-solving to a dynamic organization and contribute to its growth.

Available to hire

I’m Golibe Nnagozie-Ochi, a Calgary-based professional with over 12 years of experience across customer experience, marketing, administration, and education. I am passionate about helping teams deliver outstanding service and results, whether on the shop floor, in a marketing project, or in a caregiving setting. I thrive when collaborating with others and am motivated by learning new skills and applying them to real-world challenges.

My background includes freelance marketing, social media strategy, event planning, and leadership roles in student organizations. I hold a BA in English from the University of Lethbridge and am fluent in English with knowledge of French. I’m eager to bring my communication, project management, and creative problem-solving to a dynamic organization and contribute to its growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

Work Experience

Customer Experience Representative at Indigo Books & Music Inc.

September 1, 2024 - October 30, 2025

Engage with customers on the floor; curate product collections for individual customers; contribute to an exceptional employee and customer experience; plan and execute store/partnered events for adult and Kids departments; ensure event coverage for social media/digital marketing; inspire customers with immersive retail and digital environments.

Marketing Consultant at Freelance

April 1, 2023 - October 30, 2025

Strategize social media campaigns; liaise with clients’ organizations to develop social media strategies; create business-related content; manage accounts and implement business development strategies; collect, analyze, and use data to inform decisions.

Nanny/Caregiver at Freelance Agency

September 1, 2019 - October 30, 2025

Provide nanny/caregiving services to various families; help children with learning/homework; manage clients' regimens and daily plans.

Shift Lead at Cash Money

May 1, 2023 - May 1, 2023

Strive to achieve financial targets through exceptional client service; plan and execute local store marketing initiatives; ensure accurate data entry for client files and transactions; process inbound/outbound calls; maintain cash control; uphold store image; train new staff; act as on-site manager providing approvals and second opinions on products/services; uphold the store’s social image through marketing strategies.

Client Specialist at Cash Money

September 1, 2021 - September 1, 2021

Strive to achieve financial targets through exceptional client service; participate in local store marketing initiatives; ensure accurate data entry for client files and transactions; manage inbound/outbound calls; maintain cash control; safeguard internal/external store image; support marketing strategies.

Editing and Proofreading Specialist/Admin Assistant at B2G Projects

September 1, 2019 - September 1, 2019

Proofread journals before print; edit grammar and punctuation; propose improvements to the company’s written-to-print process; maintain the company’s social presence.

President at University of Lethbridge Afro-Caribbean Society

April 1, 2019 - April 1, 2019

Chair meetings, call elections/by-elections; protect club assets; manage correspondence; maintain club policies; oversee bookkeeping; organize annual Culture Show with venue, catering, acts, and setup/takedown/licensing.

Produce Department Attendant at Troy's No Frills

April 1, 2019 - April 1, 2019

Set up workplace for business; maintain stock in back room and on the floor; manage electronic produce inventory; assist customers with questions; train new employees.

Prestige Volunteer at University of Lethbridge Afro-Caribbean Club

April 1, 2018 - April 1, 2018

Help with setup, smooth running, and takedown of events; assist in planning meetings and events; administrative assistant to the former president; manage correspondence.

Food Truck Attendant at Calgary Stampede

July 1, 2015 - July 1, 2015

Set up daily operations; handle cash; prepare wraps and smoothies; assist new employees; support closing of the truck.

Administrative Assistant/Customer Service Representative at Wellness Solutions Ltd

August 1, 2013 - August 1, 2013

Answer daily inquiry calls; process orders; advise customers on product purchases; sell supplies; maintain product reviews and customer records; monitor expenditures and cash inflow.

Head Girl at Grenville College

June 1, 2013 - June 1, 2013

Organize school activities; enforce rules; assist new students and teachers; collaborate with fellow prefects to create engaging activities.