Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I am a detail-oriented and analytical professional with extensive experience in administration, customer service, and retail operations. I excel at managing office functions, evaluating data, and ensuring operational accuracy, leveraging CRM tools and Microsoft Office to support teams and drive results. I’m passionate about delivering excellent service and providing efficient administrative support in dynamic business environments. I thrive in collaborative settings, turning data into actionable insights to improve processes and enhance customer satisfaction. I enjoy coordinating cross-functional teams, maintaining data integrity, and contributing to marketing and content initiatives with a client-focused mindset.…Hello! I am a detail-oriented and analytical professional with extensive experience in administration, customer service, and retail operations. I excel at managing office functions, evaluating data, and ensuring operational accuracy, leveraging CRM tools and Microsoft Office to support teams and drive results. I’m passionate about delivering excellent service and providing efficient administrative support in dynamic business environments. I thrive in collaborative settings, turning data into actionable insights to improve processes and enhance customer satisfaction. I enjoy coordinating cross-functional teams, maintaining data integrity, and contributing to marketing and content initiatives with a client-focused mindset.

Joyce Arogundade Kent

Content Creator, Project Manager, Designer, +2





Hello! I am a detail-oriented and analytical professional with extensive experience in administration, customer service, and retail operations. I excel at managing office functions, evaluating data, and ensuring operational accuracy, leveraging CRM tools and Microsoft Office to support teams and drive results. I’m passionate about delivering excellent service and providing efficient administrative support in dynamic business environments. I thrive in collaborative settings, turning data into actionable insights to improve processes and enhance customer satisfaction. I enjoy coordinating cross-functional teams, maintaining data integrity, and contributing to marketing and content initiatives with a client-focused mindset.…Hello! I am a detail-oriented and analytical professional with extensive experience in administration, customer service, and retail operations. I excel at managing office functions, evaluating data, and ensuring operational accuracy, leveraging CRM tools and Microsoft Office to support teams and drive results. I’m passionate about delivering excellent service and providing efficient administrative support in dynamic business environments. I thrive in collaborative settings, turning data into actionable insights to improve processes and enhance customer satisfaction. I enjoy coordinating cross-functional teams, maintaining data integrity, and contributing to marketing and content initiatives with a client-focused mindset.

Available to hire

Hello! I am a detail-oriented and analytical professional with extensive experience in administration, customer service, and retail operations. I excel at managing office functions, evaluating data, and ensuring operational accuracy, leveraging CRM tools and Microsoft Office to support teams and drive results. I’m passionate about delivering excellent service and providing efficient administrative support in dynamic business environments.

I thrive in collaborative settings, turning data into actionable insights to improve processes and enhance customer satisfaction. I enjoy coordinating cross-functional teams, maintaining data integrity, and contributing to marketing and content initiatives with a client-focused mindset.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Retail Manager at TPCLuxury Ltd

December 1, 2022 - October 30, 2025

Analyzed sales and customer data to inform product placement and promotional strategies. Monitored product and content trends to enhance customer engagement. Produced detailed performance reports and managed internal content accuracy. Supervised staff to ensure consistent service delivery and data integrity.

Customer Service Advisor at Waitrose & Partners

December 1, 2022 - December 1, 2022

Delivered high-quality customer support via multiple channels including live chat, Salesforce, and CRM tools. Logged and maintained detailed records of customer interactions. Ensured prompt resolution of queries and complaints with empathy and precision.

Customer Service Advisor at Dobrobut Medical Center

April 1, 2021 - April 1, 2021

Managed sensitive customer data and maintained accurate documentation. Supported internal communication and coordination across departments. Assisted with user feedback tracking, technical issue reporting, and CRM updates.

Administrative Assistant at Fleet Rentals

February 1, 2018 - February 1, 2018

Supported daily office operations including document preparation, record management, and scheduling. Maintained accurate administrative and financial logs for rental operations. Assisted management with client correspondence, invoicing, and contract documentation. Coordinated internal communication between departments to ensure smooth workflow and efficiency.

Marketing Executive at Michel Angelo

February 1, 2018 - February 1, 2018

Created and managed digital marketing content across social media and email channels. Monitored engagement metrics and adapted strategy for improved reach. Ensured brand consistency across communications.