Hi, I'm Heather Nadilo, a detail-oriented IT and Digital Marketing professional with over 20 years of experience across corporate and nonprofit organizations. I enjoy turning complex challenges into practical solutions and collaborating with teams to drive measurable results. I am a hardworking, dedicated team player who loves challenges and is eager to learn and expand my knowledge. I thrive in fast-paced environments and am comfortable managing multiple priorities, budgets, and stakeholders.

Heather Nadilo

Hi, I'm Heather Nadilo, a detail-oriented IT and Digital Marketing professional with over 20 years of experience across corporate and nonprofit organizations. I enjoy turning complex challenges into practical solutions and collaborating with teams to drive measurable results. I am a hardworking, dedicated team player who loves challenges and is eager to learn and expand my knowledge. I thrive in fast-paced environments and am comfortable managing multiple priorities, budgets, and stakeholders.

Available to hire

Hi, I’m Heather Nadilo, a detail-oriented IT and Digital Marketing professional with over 20 years of experience across corporate and nonprofit organizations. I enjoy turning complex challenges into practical solutions and collaborating with teams to drive measurable results.

I am a hardworking, dedicated team player who loves challenges and is eager to learn and expand my knowledge. I thrive in fast-paced environments and am comfortable managing multiple priorities, budgets, and stakeholders.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Marketing & IT Manager at Rainbow Club Australia
March 1, 2017 - October 30, 2025
Managed 2 contract employees, developed digital marketing assets and strategy, maintained website (WordPress), conducted email marketing (Mailchimp, Salesforce, First Class Software), led social media marketing, served as Project Manager for 4 major system implementations for 2000+ users, oversaw IT budgeting and asset registers, participated in audit for NDIS compliance, recruited swim teachers for 20+ locations, provided support for 6 locations, and assisted with 3 major yearly events.
Marketing Assistant at Get Plumbing/Bondi Plumbing
December 1, 2016 - December 1, 2016
Event management for yearly sponsorship (Bondi Splash N Dash Swim); website management and maintenance (WordPress); stock management for uniforms/promotional items; eDM management for new members, post-sales follow up, and regular newsletters.
Digital Network Manager at Upside.Digital
July 1, 2016 - July 1, 2016
Management of all eDM activity including email creation/editing; scheduling and sending across multiple lists; co-registration campaigns setup and troubleshooting; weekly reporting on deliverability and campaign success; strategy development to ensure positive eCPM; database maintenance and segmentation; internal website maintenance; daily collaboration with partners and affiliate networks; competitor analysis.
Marketing Assistant at Maximizer Software
July 1, 2013 - July 1, 2013
Marketing plan and budget; localization of marketing collateral; eDM creation and deployment; print and online advertisements; website re-launch; social media management; liaison with business partners.
Delivery Analyst/Manager - CPA at Adconion Direct
November 1, 2011 - November 1, 2011
Review and approve all email creative; test user journeys; campaign strategy development; daily optimization to ensure 100% delivery with positive gross profit; manage daily workload of CPA Campaign Manager; post-campaign reporting; HTML email preparation; manage unsubscribe requests; contributed to redesign of MarketChoice website.

Education

Advanced Diploma in Marketing at Kent Institute, Sydney, AU
January 11, 2030 - February 1, 2007
Master of IT (Web Engineering & Design) at Western Sydney University, Sydney, AU
January 11, 2030 - June 1, 2003
Computer Programming Certificate (Systems Analysis & Design) at Northeastern University, Boston, MA
January 11, 2030 - July 1, 2003
Bachelor of Science (Management) at Bentley University, Waltham, MA
January 11, 2030 - May 1, 1998

Qualifications

Google Project Management Certificate
February 1, 2024 - October 30, 2025
Salesforce Certified Administrator
July 1, 2020 - October 30, 2025

Industry Experience

Non-Profit Organization, Software & Internet, Professional Services, Media & Entertainment