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I am an energetic technology professional with a strong foundation in computer science and hands-on experience in ML data work and AI model training, along with customer-facing roles. I excel at turning data into actionable insights, improving product performance, and delivering outstanding user experiences through careful analysis and collaborative problem-solving. I am eager to contribute to teams that leverage AI to solve real-world problems, continuously learn, and drive growth for the organizations I work with.…I am an energetic technology professional with a strong foundation in computer science and hands-on experience in ML data work and AI model training, along with customer-facing roles. I excel at turning data into actionable insights, improving product performance, and delivering outstanding user experiences through careful analysis and collaborative problem-solving. I am eager to contribute to teams that leverage AI to solve real-world problems, continuously learn, and drive growth for the organizations I work with.

Alicia Anna Kuriakose

Data Analyst, Data Annotator, AI Prompt Engineer, +1

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I am an energetic technology professional with a strong foundation in computer science and hands-on experience in ML data work and AI model training, along with customer-facing roles. I excel at turning data into actionable insights, improving product performance, and delivering outstanding user experiences through careful analysis and collaborative problem-solving. I am eager to contribute to teams that leverage AI to solve real-world problems, continuously learn, and drive growth for the organizations I work with.…I am an energetic technology professional with a strong foundation in computer science and hands-on experience in ML data work and AI model training, along with customer-facing roles. I excel at turning data into actionable insights, improving product performance, and delivering outstanding user experiences through careful analysis and collaborative problem-solving. I am eager to contribute to teams that leverage AI to solve real-world problems, continuously learn, and drive growth for the organizations I work with.

Available to hire

I am an energetic technology professional with a strong foundation in computer science and hands-on experience in ML data work and AI model training, along with customer-facing roles. I excel at turning data into actionable insights, improving product performance, and delivering outstanding user experiences through careful analysis and collaborative problem-solving.

I am eager to contribute to teams that leverage AI to solve real-world problems, continuously learn, and drive growth for the organizations I work with.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Service & Sales Associate at Amass Gold & Diamonds

June 1, 2025 - June 1, 2025

Provided courteous and prompt service to in-store, phone, and online customers; managed inquiries and feedback; established strong relationships and trust with customers; analyzed current market trends to effectively assist customers, enhance satisfaction, and drive product sales; handled cash transactions at billing and inventory management, coordinated supplier orders and prepared daily summaries along with monthly sales and business performance reports; developed and implemented advertising and public-relations strategies to enhance and preserve the organization’s brand reputation; generated marketing content for social media platforms such as creating Facebook posts and Instagram reels.

Senior ML Data Associate at Amazon.com

February 1, 2024 - February 1, 2024

Managed stakeholders and understood business requirements from them to set KPIs and onboard new AI projects as well as troubleshoot software errors and ambiguities in existing projects. Collaborated with Language Engineers & other Associates to train AI/ML models based on conversational analytics to ensure optimal user experience. Generated and managed user reviews/surveys for testing beta versions of the model. Prepared operational & weekly business reports of all locales of the organization. Onboarded 50+ new-hire Junior Data Associates and trained them in data building and processing, assigned tasks and projects, and guided them to ensure productivity and efficiency in achieving business goals.

ML Data Associate at Amazon.com

March 1, 2022 - March 1, 2022

Annotated and labeled data contents like audio, text and images according to the given guidelines and operating procedures, in order to train & improve Alexa smart home devices for users. Executed data analysis, identified errors and patterns in the data and prepared relevant documents regarding the root causes of errors/glitches, to ensure the output data is of high quality to train ML models. Extended innovative project ideas and successfully onboarded them to improve overall device efficiency and features.